LiveCareer-Resume

digital shopper resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications and scanners. Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Skills
  • Sales Proficiency
  • Cash Counting
  • Accurate Money Handling
  • Organization and Planning
  • Online Order Processing
  • Customer Service
  • Personal Shopping
  • Credit and Debt Card Processing
  • Prioritizing Orders
  • Attention to Detail
Work History
Digital Shopper, 11/2020 to Current
Blain Supply, Inc.Janesville, WI,
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Picked quality and accurate items for daily customer orders.
  • Maximized efficiency by scanning items quickly and completing as many orders per hour.
  • Loaded and unloaded orders at customer's vehicles.
Cashier, 04/2020 to 11/2020
Ssc Advisors, Inc.Lawrence, KS,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned cook positions and provided backup at key times.
  • Restocked and organized merchandise in front lanes.
Associate, 08/2018 to 02/2020
Paint N PlayCity, STATE,
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Managed and completed paperwork and overall office administration operations.
  • Attended to office operations and required paperwork.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Answered phone calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Managed inventory
  • Opened and closed the store
  • Ran summer camp classes
  • Helped set up and clean up for events at the store
  • learned to use the kiln
  • painted samples for the store
  • Took care of 2-4 kids at a time.
  • learned to work with acrylic paint and ceramic paint
Education
Associate in Natural Science/GED: , Expected in 05/2023 to Pasadena City College - Pasadena, CA
GPA:
High School Diploma: , Expected in 05/2020 to Duarte High School - Duarte, CA
GPA:
Languages
Spanish:
Native or Bilingual
Negotiated:
English:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Pasadena City College
  • Duarte High School

Job Titles Held:

  • Digital Shopper
  • Cashier
  • Associate

Degrees

  • Associate in Natural Science/GED
  • High School Diploma

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