Customer Sales Representative Resume Example
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CUSTOMER SALES REPRESENTATIVE
Professional Summary
Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions. Innovative Customer Sales Representative with extensive knowledge of payment processing and negotiation. Successful at generative revenue and maintaining long-term client relationships. Adept at detail-oriented reporting and support. Friendly and enthusiastic able to consistently meet customer service satisfaction goals.
Skills
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Work History
Propak Inc.Customer Sales Representative//Sparks , NV//January 2016 to November 2019
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Assessed expected product demands and coordinated necessary merchandise levels to meet goals.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Contacted potential customers to capitalize on sales opportunities.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Cultivated and strengthened account relationships to achieve and exceed company targets.
- Assisted call-in customers with questions and orders.
- Verified delivery schedules and processes.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Maintained customer accounts and relationships.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Emphasized product specifications to meet customer needs.
Hospital Sisters Health System - CorporateSecurity Officer//Sheboygan , WI//March 2014 to September 2018
- Provided top-notch protection for traveling public by conducting tests for explosives residue.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Authorized entrance papers and granted or denied entrance to building.
- Checked and verified photo identification prior to granting facility access.
- Resolved complaints and issues involving both guests and employees.
- Partnered with team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide.
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences.
- Participated in staff meetings, special events and professional development activities.
- Employed effective time management when dealing with coordination and accountability around personnel and security assets.
Kar Auction ServicesAuto Body Repair Technician//Auburn , WA//May 2010 to September 2018
- Inspected new parts and areas of repair to verify correctness and quality.
- Replaced and repaired vehicle parts according to work order instructions.
- Distributed ordered components to appropriate technicians to complete repairs.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Accurately completed service reports and warranty forms.
- Communicated operational issues and changes to supervisor on regular basis.
- Reviewed plans from architects and consulted with clients to gain deeper understanding of project plans, constraints and objectives.
- Inspected machine parts for conformance to product specifications.
- Followed standards and procedures to maintain safe work environment.
- Accurately read, understood, and carried out written instructions.
- Trained with company experts to weld intricate parts.
- Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas.
- Used hand tools to change worn cutting tools.
- Maintained compliance with company standards to perform all maintenance activities.
- Provided accurate measurements and estimates for all projects.
Education
GEDMountain View High School//City//June 2009
Some College (No Degree) - Information TechnologyNorthern Virginia Community College//City, State
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Resume Overview
School Attended
- Mountain View High School
- Northern Virginia Community College
Job Titles Held:
- Customer Sales Representative
- Security Officer
- Auto Body Repair Technician
Degrees
- GED
Some College (No Degree) - Information Technology
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