Customer Sales Manager resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Results-focused supervisor offering [Number] years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in effective handling of service issues and customer communications. Client-engaging professional with energetic personality and skills in [Skill] and [Skill]. Willing to apply knowledge in [Area of expertise] with established company in [Industry] sector. Results-driven [Job Title] able to train, monitor and encourage retail teams to give customers memorable and positive experiences. Proficient in all areas of store operations and reliable in developing and capitalizing on improvement opportunities.

  • Distribution center management
  • Strategic Selling
  • Merchandising operations
  • Process and procedure development
  • Quality control
  • Reporting knowledge
  • Bid coordination
  • Trend analysis
  • Procurement expertise
  • Profit and loss understanding
  • Requests for information
  • Multi-tasking
Work History
Customer Sales Manager, 03/2016 - Current
Advantage Sales And Marketing, Llc Spring Valley, NY,
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Helped customers complete purchases, locate items to promote loyalty, satisfaction and sales numbers.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Educated customers on promotions to enhance sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Purchasing Manager, 02/2014 - 04/2017
Overhead Door Corporation Hatfield, PA,
  • Improved inspection policies to increase quality of raw materials and finished goods.
  • Oversaw $[Amount] budget and all purchasing needs for [Type] company.
  • Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.
  • Negotiated and finalized contracts.
  • Reviewed and renegotiated key contracts.
  • Created purchase orders.
  • Maintained productive relationships with vendors.
  • Maximized operational effectiveness across territory.
  • Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
  • Analyzed sales statistics.
  • Monitored logistics for bottlenecks.
  • Coordinated paperwork, updated spreadsheets and maintained permanent records.
  • Sourced vendors, built relationships and negotiated prices.
  • Worked with clients to resolve claim issues quickly and efficiently.
  • Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
  • Coordinated distribution processes.
  • Used [Software] to authorize and monitor purchase orders and consumables.
  • Established clear lines of communication between business and clients.
  • Developed productive relationships with key account holders.
Paralegal Clerk, 01/2012 - 02/2014
Frost Brown Todd LLC City, STATE,
  • Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Managed day-to-day legal activities such as subpoena services for [Type] office with [Number] attorneys.
  • Liaised between multiple attorneys involved in complex legal issues.
  • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
  • Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
  • Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
  • Investigated causes and resolutions to [Type] and [Type] cases, reviewing damages, losses and settlement formalities.
  • Aided legal crews with researching records and documents for case details.
  • Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery materials and contracts.
  • Communicated with outside vendors on behalf of attorneys and legal departments.
  • Researched state statutes, decisions, legal articles, codes and documents.
  • Investigated facts and laws to determine causes of action and to prepare cases.
  • Researched, monitored and informed firm of legal and industry developments and trends and articulated effects on practice and clients.
  • Prepared legal briefs, motions and pleadings.
Bachelor of Science: Biological Studies, Expected in
Indiana University Southeast - New Albany, IN

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Resume Overview

School Attended

  • Indiana University Southeast

Job Titles Held:

  • Customer Sales Manager
  • Purchasing Manager
  • Paralegal Clerk


  • Bachelor of Science

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