Effective Real Estate leader adept at completing efficient and accurate real estate CMA evaluations for appraisals for sales, estate planning, divorce proceedings and other legal purposes. Excellent understanding of local market combined with meticulous research skills and personable demeanor. Working with local Appraisers at completing high volume of appraisals quickly and accurately. Motivated to exceed business expectations while delivering highly accurate results. Proven history of streamlining processes for maximized productivity. Remarkable work ethic with exceptional communication and planning abilities. Ready to bring 17 years of related experience to a dynamic new position, working with customer service! Seasoned professional with self-directed mindset and extensive experience valuing real estate land, homes and commercial properties. Highly analytical, organized and detail-oriented. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any field of work. Experienced customer service skills with over 26 years of experience in working with people from all over the world. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
- Estimations understanding
- Property tax challenges
- Lender collaboration
- Market valuations
- Residential and Land properties experience
- Relationship development
- MS Office
- Problem resolution
- Graduated 3.8 GPA
Office computer skills and clerk typist.
Scottsbluff, NE, 04/2002 - 02/2019
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Inspected new and existing properties and noted distinctive characteristics.
- Stayed updated on market trends for local area and similar property types.
- Remained current on local areas through actively researching and garnering understanding of community values.
- Researched land, property and market values to complete estimations.
- Completed CMA for appraisals on pre-set number of properties to meet weekly production goals.
- Gathered information on nearby properties to compare and help make value determinations on properties, utilizing our local Multiple Listing Service.
- Completed appraisals on CMA properties, supporting property transactions or for legal purposes.
- Maintained current understanding of lender requirements and documentation guidelines.
- Handled office and personal cell calls many times a day to address customer inquiries and concerns.
- Increased customer satisfaction by resolving negotiating issues.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved client and contract problems, improved operations and provided exceptional client support.
- Worked with over 300 buyer and seller customers to understand needs and provide 17 years of service.
- Had excellent on- line reviews and return and referred clients.
City, STATE, 01/1998 - 04/2002
- Provided clerical support to all three prison yards , faxing and filing documents.
- Drafted professional memos for assistant Warden, Staff sergeant's and supervisor's.
- Monitored premises, screened visitors, updated logs and inmate records.
- Received and routed business correspondence to correct departments and staff members.
- Answered telephone calls to field inquiries from outside calls and or employee to direct to correct offices. Approximately 10 to 15 calls daily.
- Kept reception area clean and neat to give visitors positive first impression.
- Used current software trained on to prepare reports, correspondences and other required documentation.
- Secured information by completing database backups.
- Entered data into databases in alphabetic and numerical order.
- Maintained computer filing system to store, retrieve and update completed inmate documents.
- Prepared data by compiling and sorting information.
- Maintained excellent attendance record, consistently arriving to work on time.
- Filled absentee positions, improved operations and provided exceptional support.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
City, STATE, 01/1996 - 11/1997
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Maintained accurate and complete documentation for all financial department procedures.
- Entered figures using 10-key calculator to compute data quickly.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Monitored status of accounts receivable and payable to facilitate efficient processing.
- Reviewed general ledger entries and assessed accuracy.
- Input financial data and produced reports using current updated software.
City, STATE, 02/1994 - 12/1995
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Confirmed deposits via a personal computer banking program.
- Prepared daily sales reports, confirming all cash-paid-outs and credit card chargebacks which included tallying monthly totals for each store to be entered into the general ledger.
- Word processing and some spreadsheet applications were also involved.
- Daily filing.
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School Attended
- Ainsworth High School
- Central Texas College
- Riverside City College
- Columbia College
- Kern Regional Occupational Center
Job Titles Held:
- CRS Real Estate Agent Professional
- Office Technician
- Accounting Office Assistant
- Receptionist Assistant
Degrees
- High School Diploma
- Associate of Arts
- Associate of Arts
- Associate of Arts
- Associate of Arts
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