commercial sales supervisor resume example with 10+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Multi-talented commercial sales supervisor with 8 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Skills
Top sales performer operation
Strong client relations and retention
Driving business growth
Leadership development
expertise in Pro sales
Skilled multi-tasker
Inventory control
Bilingual
Product knowledge
Energetic work attitude
Team player
Effective time management skills
Fast learner
Strong Problem solver
Training development
Excellent communication skills
Education and Training
Suffolk Community CollegeBrentwood, NYExpected in ā āESL
Writing and speaking the English Language.: - GPA:
Juan Pablo Duarte High School, Expected in 2003 ā āHigh School Diploma
High school diploma: - GPA:
Experience
Autozone, Inc. - Commercial Sales Supervisor Indianapolis, IN, 09/2014 - Current
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
Making sure all workers performed their duties to the best of their ability.
Managed scheduling.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.Maintained cleanliness and presentation of stock room and production floor.
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
Identified and corrected performance and personnel issues negatively impacting team and business operations.
Coordinated day-to-day and long-term activities within various business platforms.
Strengthened branding initiatives by coordinating annual events to maximize outreach.
Followed up after sales to assess satisfaction and identify ongoing requirements.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Home Depot - Commercial Sales Associate City, STATE, 06/2012 - 09/2014
Started at this new store highly recommended by my previous store manager.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Computed accurate sales prices for purchase transactions.
Excelled in exceeding daily credit card application goals.
Assisted customers in person and via telephone.
Trained new employees by providing knowledge of specific store tasks and policies.
Communicated with vendors regarding back order availability, future inventory and special orders.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Home Depot - Lumber and Building Materials Sales Associate City, STATE, 07/2011 - 05/2012
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Delivered high level of service and support to each customer, paving way for future business opportunities.
Worked with external vendors and representatives to address customer needs.
Interviewed customers regarding service and merchandise issues and reported feedback to management team.
Maintained current store, product and promotional knowledge to drive consistent sales.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Promoted brand through event marketing, demonstrations and sales.
Home Depot - Kitchen and Bath Sales Associate City, STATE, 03/2011 - 08/2011
Provided daily support as the company's only bilingual Spanish/English customer service representative.
Described product to customers and accurately explained details and care of merchandise.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
Assisted customers in person and via telephone.
Interacted with customers and retail buyers to follow- up on shipping statuses and expedited orders.
Accomplishments
Named āpro department supervisor championā for three years in a row. For exceeding sales goals and assigned accounts growth.
Recognized as Employee of the month for outstanding performance and team contributions.
Consistently maintained high customer satisfaction ratings.
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