Commercial Insurance Agent Resume Example Naught Naught Insurance Agency

COMMERCIAL INSURANCE AGENT

Summary

Enthusiastic individual with superior skillsin working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Insurance sales strategy
Cross-selling and upselling
Email marketing
Lead development

Customer follow-up
Organization
Customer service
Planning and coordination

Experience

Commercial Insurance Agent
Fulton, MONaught-Naught Insurance Agency/Jan 2000 to Current

Cultivated professional relations to establish long-term profitable partnerships.
Provided quick turnaround time when customers called with questions, usually within a few hours.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.

Office Manager
Steedman, MOKEGO FMI Diagnostic Solutions/Jan 2009 to Jan 2018

Managed office inventory by maintaining documentation of stock.
Collaborated closely with [Job title] to effectively smooth and improve office operations.
Interviewed, onboarded, developed and oversaw daily activities of [Number] clerical and administrative office personnel.
Supervised [Type] office with [Number] employees, consistently cultivating productive and positive work atmosphere.
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Managed $[Amount] office budget to handle all needs, including inventory, postage and vendor services.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Conducted [Timeframe] performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
Directed team of [Number] administrative professionals to meet team needs in fast-paced environment.
Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Handled all scheduling and managed timely and effective allocation of resources and calendars.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Saved costs by soliciting vendor quotes to determine optimal material purchase pricing.
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.

Marketing Director
Fulton, MOTotal Health And Rehab Center/Jan 2016 to Jan 2017

Directed ongoing market research for use with future marketing plans.
Updated web pages and social media profiles with engaging and current content.
Evaluated and enhanced content of online pages, blog posts and social media platforms.
Strategized approaches to meet objectives and capitalize on emerging opportunities.
Optimized marketing approaches to capitalize on new market trends and capture new customer groups.
Planned and produced highly effective experiential marketing events.

Commercial Insurance Agent
Fulton, MONaught-Naught Insurance Agency/Jan 2010 to Jan 2014

Cultivated professional relations to establish long-term profitable partnerships.
Provided quick turnaround time when customers called with questions, usually within [Number] hours.
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
Engaged customers and provided high level of service by carefully explaining details about documents.
Handled all delegated tasks, including [Task] and [Task].
Earned reputation for good attendance and hard work.
Learned [Task] and [Task] to support office needs.
Delivered [Product or Service] to customer locations.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Performed site evaluations, customer surveys and team audits.

Education and Training

Surgical Technician Certificate : Surgical TechnologyColumbia CollegeAug 2005Columbia, MO

Resume Overview

Companies Worked For:

Naught-Naught Insurance Agency
KEGO FMI Diagnostic Solutions
Total Health And Rehab Center

School Attended

Columbia College

Job Titles Held:

Commercial Insurance Agent
Office Manager
Marketing Director

Degrees

Surgical Technician Certificate : Surgical Technology

Commercial Insurance Agent Resume Example

Resume Score: 80%

Resume Overview

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