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Clinical Assessor Dedicated Recovery Coach Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

To obtain a position within the company that will allow me to utilize my education and work experience for the benefit of the company as well as for personal growth and professional advancement. I have obtained experience through diverse jobs and community service:


Child and family team facilitator/ Dedicated Case Manager/ manage hostile or crisis situations/ Directing Youth in Transition to adult hood and Youth Group/ Counseling group and individual/Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting/ CPR & AED Certified.

Clinical Assessor possessing in-depth knowledge of principles, methods and procedures for diagnosis and treatment.Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting.Team-oriented Recovery Coach with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.

Skill Highlights

Microsoft Words/ Word Perfect/ Outlook Express/ Disc. Utility/ Power Point/ Excel/ Dash/ Adobe Reader/ Multiple line phone/ fax/ copy machine/Knowledge of the ins and outs of Child Protective Services (CPS)/Suicide risk assessments/Medicaid familiarity/Psychiatric population familiarityOutreach programming specialist/Extensive DSM-IV knowledge/Quality management care team member/Community resources specialist/Suicide precautions expertise/










Education and Training
Arizona Western College Yuma, Az Expected in 2002 General Studies, Kofa High School/ Yuma Az : General Studies - GPA :

General Studies

Accomplishments

Effectively managed high needs caseloads of more than 22 clients at any given time.

Professional Experience
Alorica Inc. - Clinical Assessor/ Dedicated Recovery Coach
Fort Myers, FL, 10/2013 - Current
  • Charted and recorded information in client files.Tracked client movement on and off the unit by documenting times and destinations of clients.Effectively managed time and caseloads based on 2 sessions per week.Quickly responded to crisis situations when severe mental health and behavioral issues arose.Efficiently gathered information from families and social services agencies to inform development of treatment plans.Documented all patient information including service plans, treatment reports and progress notes.Collaborated closely with treatment team to appropriately coordinate client care services.Interacted with clinical staff and external resources such as school or community personnel.Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.Referred clients to other programs and community agencies to enhance treatment processes.Created and reviewed master treatment and discharge plans for each client.Guided clients in understanding illnesses and treatment plans.
Gaf Buildings Materials Corp. Of America - Dedicated Case Manager
Tuscaloosa, AL, 2007 - 10/2013
  • Charted and recorded information in client files.
  • Tracked client movement on and off the unit by documenting times and destinations of clients.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Developed comprehensive treatment plans for patients diagnosed with opioid addiction.
  • Created and reviewed master treatment and discharge plans for each client.
Excel Group - Dedicated Case Manager
City, STATE, 2007 - 2008
  • Child and Family Team Facilitator i.e.
  • foster home, juvenile, bipolar, ADHD, schizophrenia. Providing supports and placing all team members on the same page for one common goal.
  • Placements i.e.
  • group home. Attended to Crisis.
  • On the scene counseling. Provided the families w/ resources.
Advanced Call Center Technologies - Training Manager
City, STATE, 2005 - 2007
  • Created Curriculum for AT&T and Bank of America.
  • Supervised Trainers (4) and Reps.(120) per /m.
  • Traveled to deliver program like AT&T up to 4 weeks at a time. Improved curriculum and crated action plans for success of corporate goals.
  • Improved customer care and team work. Improved team communication.
Furniture Row Outlet - Sales & Service Representative
City, STATE, 2003 - 2005
  • Met customers' needs with care and professionalism.
  • Built long lasting relationships for future business.
  • Shared many managerial responsibilities.
  • Treated each customer with loyalty and respect.
RMH/NCO - Trainer and Auditor
City, STATE, 2001 - 2005
  • Trained Program ATT/JCPENNY/ADD Refreshers: improved sales.
  • Audited recorded calls Provided daily, weekly, monthly reports.
  • Supervised auditors team Action plans.
Skills

Adobe, counseling, customer services, customer service, customer care, fax, managerial, Excel, Outlook Express, Power Point, Microsoft Words, page, copy machine, sales, team work, phone, trainer, Word Perfect

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
  • Arizona Western College
Job Titles Held:
  • Clinical Assessor/ Dedicated Recovery Coach
  • Dedicated Case Manager
  • Dedicated Case Manager
  • Training Manager
  • Sales & Service Representative
  • Trainer and Auditor
Degrees
  • General Studies, Kofa High School/ Yuma Az