Bilingual Insurance Sales Agent talented at directing business development and customer base expansion efforts. Natural leader willing to go the extra mile to achieve sales targets and agency goals. Ā A skilled communitcator able to maintain cultural sensativity, establish rapport with members of diverse groups, and promote team cohesion.
Highlights
Microsoft Office skills
Spreadsheet development
Complaint handling and resolution
Team Building
Staff Motivation
Employment Training and developement
Customer advocate
Business Correspondence
Cold calling
Excellent commnication skills
Client relations expert
Cold calling
Self-motivated
In-depth knowledge of markets and relationships
Natural leader
Complex problem solver
Thrives under pressure
Schedule ManagementĀ
Excellent communication skills
Sales presentations
Education
Wayland Baptist UniversityLubbock, TX.Expected in 2009 ā āBachelor of Science:Criminal Justice/Psychology - GPA:Criminal Justice/Psychology
Accomplishments
Qualified for 25,000Ā quarterly sales bonuses by exceeding sales target in 3 months.
Experience
Merck Kgaa - Career Sales and Service Agent Phoenix, AZ, 10/2015 - 02/2016
Assisted policy owners and prospects in meeting their insurable needs or financial objectives, prospected for and procured applications for insurance and annuities
Delivered policies issued by the Company
Collected premiums payable upon delivery and such other premiums and monies.
Accurately account for, record and receipt all such premiums and monies as required by the Company
Responsible for service and conservation of the company's business
Keept policy owners of the company informed of the benefits provided.
Music And Arts - Sales Manager Germantown, MD, 05/2015 - 09/2015
Worked directly with small business owners, self-employed and individuals to help them access affordable benefits.
Developed leads and made 100Ā calls daily.
Promoted agency products to customers in person, on the telephone and in writing.
Submission of paper work and attendance of weekly meetings.
Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.
Compiled coverage and rating information in an accessible format.
Stauffer Financial Agency - Career Sales Agent Fort Myers, FL, 06/2013 - 06/2014
Promoted agency products to customers in person, on the telephone and in writing
Developed life insurance and commercial insurance leads to meet monthly sales targets
Researched coverage and premium options and supplied clients with the best coverage available
Made contact with providers Submission of daily paperwork
Responsible for organizing presentations, monthly mailing campaign
Prepared necessary paperwork to process insurance sales and renewals
Submitted up-to-date activity and production logs to agency management for review
Pursued continuing education and training programs to continue professional development
Presented and clearly explained insurance policy options to clients based on their needs and goals
Promoted client retention through high-quality service and follow through.
Provide instruction and conducted classes in accordance with the philosophy of the college.
Attended scheduled meetings called by authorized personnel.
Keept and submitted accurate records when required.
Evaluated student performance and conducted evaluations.
Bradford Health Services, Inc. - Insurance Agent Memphis, TN, 04/2012 - 11/2012
Insurance agent responsible for cold calling
Scheduling appointments and meeting with clients Keep certification and licensing current Interviewed prospective clients to learn about their financial needs and to discuss existence of coverage
Promoted agency products to customers in person, on the telephone and in writing
Compiled coverage and rating information in an accessible format
Prepared necessary paperwork to process insurance sales and renewals
Presented and clearly explained insurance policy options to clients based on their needs and goals correspondence.
Center For Family Health - Director of Operations/HR Jackson, MI, 07/2009 - 11/2011
Responsible for overseeing the maintenance of computers and office equipment in three locations.
Coordinating PR events, marketing, business expositions.
Development of HR program and all HR duties, meeting compliance of file maintenance, staff and payroll.
Responsible for interviewing and hiring employees and disciplinary procedures
Responsible for making and taking calls related to the newly implemented Quality Dental Plan, in house dental program
Mass mail-out and email campaign, designed brochures, letterhead, emails and
Responsible for the presentation and selling of QDP to local businesses
Created sales by $10,000 in the first two months implementeds by selling to local businesses
Abbeville Dentistry - Office Manager City, STATE, 03/2008 - 11/2011
Interviewed and hired employees and responsible for disciplinary procedures
Employment compliance to regulatory concerns regarding employees
Employee needs assessment and training
Policy development and documentation
Employee committee facilitation
Employee and community communication.
Abbeville Dentistry - Clinical Coordinator City, STATE, 08/2003 - 04/2008
Coordinated patient treatment, scheduled for operative and hygiene departments.
Responsible for Smile Reminder program and emails, including surveys and responses.
Responsible for training new employees and ordering supplies for office.
Abbeville Dentistry - Dental Assistant City, STATE, 03/2000 - 07/2003
Prepare dental materials like cements, amalgam, composite, impression materials
Follow all instructions from the dentist
Take inventory, stock all supplies, instruments and medications and order supplies
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