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Business Development Representative Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am looking to secure a long term position where I can show my skills and abilities. I am a enthusiastic individual with superior skills working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges with a successful team. Customer-oriented with 7 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets.

Skills
  • Contract negotiation and closing tactics
  • Sales proposal creation
  • Account reconciliation
  • Lead development
  • Account management
  • Networking ability
  • Customer relationship management
  • Team building
  • Effective customer upselling
  • Processing payments
  • Fluent in English and Spanish (speak, read, write)
  • Excellent Customer Service.
  • Very ambitious and able to take any responsibility
  • Proficient with computer literate such as Microsoft Word, Microsoft Excel, PowerPoint, Salesforce, Epic and Internet.
  • Self Motivated.
Experience
Patient Appointment Services Specialist, 08/2020 to Current
DispatchhealthTustin, CA,
  • Troubleshot and resolved department issues to maintain patient satisfaction and keep optimal patient flows.
  • Answered patient questions and fielded complaints to resolve issues.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Scheduled and confirmed patient appointments with patients and healthcare professionals.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.
  • Scheduled patient appointments and procedures.
  • Answered over telephone calls to schedule appointments and answer patient questions.
Business Development Representative, 05/2019 to 12/2019
Asbury AutomotiveOrlando, FL,
  • Responsible for achieving assigned sales goals through successful new Business Development.
  • Prospect, nurture and build relationships with employer groups via telephone, email, social media, mail, seminars and expos for the purpose of generating leads and booking appointments for Account Executives and VP of Business Development.
  • Consistently achieve assigned daily sales goals.
  • Effectively research prospective employer groups for the purposes of obtaining information on group industry, size, location and contact person/people.
  • Effectively screen prospective leads against existing lead opportunities and active business by using Salesforce.com
  • Perform and/or coordinate open enrollment sessions.
  • Attend mandatory networking functions and expo's as assigned by VP of Business Development.
  • Maintain all sales resources and databases to assure they are kept up to date and accurate.
  • Implement projects as assigned by VP of Business Development.
  • Enter all bona fide direct leads into Salesforce, update and enter detailed notes on contact made with prospect within 24 hours of obtaining lead.
  • Answer website inquiries.
  • Successfully book appointments for Account Executives and/or VP of Business Development.
Receptionist, 03/2018 to 07/2018
Stonemor Partners L.PCity, STATE,
  • Courteously and professionally greet and schedule patient and visitor appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Schedule patient and visitor appointments
  • Prepare patient information for the visit. Coordinate with providers and support staff for effective patient flow.
  • Schedule cancel and reschedule appointments. Utilize the wait list for patients requesting an earlier appointment and filling in provider openings.
  • Answer telephone and provide outstanding customer service for every encounter.
  • Operate general office equipment. Verify accurate billing, demographic and insurance information at every encounter. Accurately code in new insurance using available resources.
  • Collect copay's and payments on accounts and provide receipts.
  • Explain copay at the time of service policy to patients. Collect patient balance owing on account when appropriate.
  • Ability to balance cash drawer.
Family Services Counselor, 09/2013 to 11/2017
Shirley's Orchard'sCity, STATE,
  • Met with clients to determine necessary services and recommendations.
  • Sell Stonemor products and services to existing potential individuals and associations.
  • Provide the highest level of service by effectively responding to client/customer both during and after the sale process.
  • Provide at-need clients with immediate service, providing a consoling atmosphere that enables the client to make decisions regarding recently deceased family members.
  • Provide options and associated costs, including advising clients on financing options.
  • Coordinate site overviews with clients, including tours around the property.
  • Identify own leads and schedule presentations to meet assigned pre-need quotas.
  • Ensure the office is maintained in a professional manner to minimize stress to the clients.
  • Faxed, Emailed and mailed out contracts.
Produce Quality Control Checker, 06/2004 to 10/2010
Company NameCity, State,
  • Inspect fruit from debris for quality produce packaging.
Education and Training
High School Diploma: , Expected in 06/2013
Westside High School - Wenatchee, WA,
GPA:
Professional Refrences

References available upon request.

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Resume Strength

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  • Personalization
  • Target Job

Resume Overview

School Attended
  • Westside High School
Job Titles Held:
  • Patient Appointment Services Specialist
  • Business Development Representative
  • Receptionist
  • Family Services Counselor
  • Produce Quality Control Checker
Degrees
  • High School Diploma

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