Self-starting sales and marketing professional with extensive experience in residential title and business development. Problem solver with track record of initiating and implementing communication in order to foster business growth. Team player with ability to self-motivate in a customer driven environment. Leader with effective communication and organizational skills.
Business Development Representative January 2013 to CurrentTexas American Title － Houston, Texas
A full-service title insurance and settlement company with over 30 years of experience in the industry of supporting residential real estate transactions.
Develop daily performance of all related marketing and sales promotion of the branch, its staff, and the company as a whole Successfully recruit new business Service existing accounts to ensure the client's needs are fulfilled Analyze daily reports and research potential clients in order to establish new sources of revenue Utilize marketing and customer service skills in order to find solutions to assist clients with a positive residential title transaction.
Business Development Specialist January 2010 to January 2013All Tex Staffing & Personnel － Houston, Texas
A full service personnel company specializing in the placement of skilled industrial and oilfield personnel.
Responsible for acquiring new accounts and resourcefully discovering new leads through extensive research by utilizing methods of market investigation, cold-calling and personal office appointments Developed relationships and trust with clients while proactively communicating in order to resolve any client related needs Created rapport with existing accounts in order to maintain successful business relationships Established numerous permanent income generating accounts to significantly improve company growth Analyzed accounts and performed all reconciliation of commission errors.
Sales Coordinator January 2008 to January 2010Sumitomo Corporation of America － Houston, Texas
One of the largest worldwide, global, integrated trading companies specializing in chemicals, plastics and tubular products.
Performed sales support functions related to the operations of the business department and enhanced communication between customers and suppliers Performed all aspects of the procurement process for chemical products including receiving client purchase orders; vendor purchase order preparation; shipment scheduling by rail or truck for delivery; and order tracking including detailed price calculation by weight, required delivery timeframe and transportation method to final U.S.
destination Audited transactions by ensuring sales information, payments and inventories were accurate Utilized SAP software to perform the coordination of shipping and reconciliation of claims Created extensive daily, weekly and monthly reports for senior level management in Excel.
Title Examination/Closer/Curative Coordinator January 2005 to January 2008Fiserv Lending Solutions － Houston, Texas
Provider of services for residential lending transactions (title, appraisals, and credit reporting).
Served as liaison between lender clients (Team Managers, Loan Officers, Processors) and Fiserv to confirm title work is clear and ensure consistent loan closings Additional responsibilities included: obtaining releases for prior mortgages and payoffs for open mortgages, ordering deeds and legal documents, and resolving issues regarding delinquent taxes Increased loan closings by 10% for 2006 by capturing prominent accounts based on business relationships with lenders, closing vendors and title companies, while maintaining high scores for customer service Developed a consistent approach for producing title commitments for delivery to lenders by partnering with senior executives on issues regarding broken chain in title and discrepancies in legal description.
Loan Specialist Manager January 2002 to January 2004Gregg & Valby, LLC － Houston, Texas
Law firm specializing in document preparation and review for residential sales transactions, legal consultation, regulatory compliance, lender order forms, title company request forms, and technology solutions.
Managed staff of five at an on-site location while fostering relationships with lender clients and ensured adherence to servicing agreements Developed location initiatives based on the corporate strategy Created consistent processes for reviewing and preparing loan documents for residential transactions resulting in increased employee productivity Reviewed and analyzed residential loan documents, conveyance instruments, and title documents Ensured compliance with regulatory guidelines Performed quality control assessment of onsite employees.
Regional Title Manager Department Manager January 1997 to January 2002Stewart Mortgage Information － Houston, Texas
Title insurance and real estate services company focused on title, appraisal and flood insurance for residential transactions.
Managed a nationwide network of abstractors, developed training processes, managed operations, and worked with a team to develop a new corporation.
Developed business plans and provided input for direction of company, which resulted in the creation of a new corporation with the purpose of issuing Title Insurance, Property Reports and Deed Reports.
Increased employee productivity by serving in an Executive Development Program.
The program restructured the performance management system and refined executive level skills.
Texas State University － San Marcos, Texas
Bachelors of Business AdministrationUniversity of Houston － Houston, Texas
approach, business plans, closing, cold-calling, excellent communication, consultation, credit, client, clients, customer service, customer service skills, delivery, direction, Equity, forms, Insurance, Law, legal, regulatory compliance, legal documents, marketing, market, marketing and sales, Microsoft Excel, Excel, office, Outlook, PowerPoint, Word, network, performance management, personnel, processes, Processors, procurement, producing, promotion, quality control, rapport, real estate, receiving, reporting, research, sales, sales support, SAP, scheduling, shipping, Strategy, taxes, team player, transportation