LiveCareer-Resume

business development center representative resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Excellent interpersonal and time management skills. Willingness to take on added responsibilities to meet team goals.

Skills
  • Customer Interaction
  • Persuasive Communication Style
  • Manages multiple projects effectively
  • Prioritizes and organizes tasks
  • Microsoft Word
  • Microsoft Excel
  • Identify objections quickly
  • Adaptable to new responsibilities
  • Customer Relationship Management (CRM) Software
  • Critical Thinking
Work History
10/2022 to Current Cruise Vacation Planner Royal Automotive Group | , , Remote
  • Arranged travel accommodations for clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Developed a loyal clientele base due to excellent listening and research skills and a keen understanding of travel budgets.
  • Asked open-ended questions to better ascertain client needs and determine the best international travel offerings.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Learned and maintained an in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • As a subject matter expert, I trained new personnel regarding company operations, policies, and services.
  • Assisted with developing and implementing quality assurance improvements based on call evaluation results.
  • Performed call audits to monitor regulatory compliance.
07/2019 to 06/2021 Life Insurance Agent Aaa Mid-Atlantic | , , Remote
  • Maintained high standards of customer service by building relationships with clients.
  • Provided coverage option information to assist clients in protecting assets.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Met with customers to provide information about available products and policies.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Conducted annual reviews of existing policies to update information.
  • Calculated premiums and established payment methods for sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
03/2013 to 04/2019 Cruise Vacation Planner Carnival Cruise Lines | , , Remote
  • Arranged travel accommodations for clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Developed a loyal clientele base due to excellent listening and research skills and a keen understanding of travel budgets.
  • Asked open-ended questions to better ascertain client needs and determine the best international travel offerings.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Learned and maintained an in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • As a subject matter expert, I trained new personnel regarding company operations, policies, and services.
  • Assisted with developing and implementing quality assurance improvements based on call evaluation results.
  • Performed call audits to monitor regulatory compliance.
Education
Expected in to to No Degree | Psychology Victor Valley College, Victorville, CA GPA:
Expected in 06/2003 to to High School Diploma | Options For Youth, Lancaster, CA, GPA:

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Resume Overview

School Attended

  • Victor Valley College
  • Options For Youth

Job Titles Held:

  • Cruise Vacation Planner
  • Life Insurance Agent
  • Cruise Vacation Planner

Degrees

  • No Degree
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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