Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. A dedicated server who brings a strong work ethic, interpersonal skills and customer service expertise. Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Three years experience serving up to nine hundred dinner guests at an upscale restaurant.
Superior verbal and written communication skills
Calm under pressure
Brand development and management
Thrives in fast-paced environment
Exceptional attention to detail
Excellent interpersonal skills
Guest relations professional
Brand Ambassador / Promotional Model., 06/2014
to Current Push Marketing And Promotions. – Tempe,
Coordinated sample materials for Malibu Rum Company.
Distribution of samples to patrons/consumers.
Directly Engaging with consumers to promote sales.
Described products to customers and accurately explained details and care of merchandise.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Provided ongoing guest service, including giving fashion advice.
to 03/2013 Tantalizers – Oyo State,
Consistently provided professional, friendly and engaging service.
Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
Effectively listened to, understood and clarified guest concerns and issues.
Recommended top dining and entertainment options for guests in the Ibadan area.
Sales/Marketer (Intern), 07/2012
to 12/2012 Golden Effect Pictures Limited ( Prominent Nigerian Film Company). – Ikeja Lagos Nigeria.
Conducted sales of figurine movies (DVD).
Developed partnerships with local businesses to secure third party promotions.
Generated sales by leveraging social media websites.
Proofed and approved production and printing drafts of promotional materials.
Developed and maintained long-term relationships with policyholders and small business entities.
Greeted customers in a timely fashion, while quickly determining their needs.
Built relationships with customers to increase likelihood of repeat business.
Coordinated the daily office schedule including meetings and conferences.
Typed and collated documents.
Assisted in proof reading other documents.
Filed paperwork and organized computer-based information.
Organized and attended meetings, including compiling all documents and reports ahead of time.
Bachelor of Arts: Communication and Language Arts,
2014 University Of Ibadan - Oyo State,
Media Analysis, Communications and Mass Communications coursework
Public Relations and Media Relations coursework
Project Management -
Developed and achieved the objectives and focus of a project on The Influence Of Celebrity Endorsement on Brand Image and Consumer Purchasing Behavior, thereby making useful and thoughtful recommendations for the government, private and public organizations, agencies and other concerned individuals.