Outgoing and reliable Brand Ambassador with 1 years of experience in sales and marketing. Trusted to positively represent American Eagle brand by being well-versed and knowledgeable in all products. Consistently communicates and engages customers about products and current promotions. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Flexible hard worker ready to learn and contribute to team success. Hardworking hostess offering 1 years of hospitality experience. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Demonstrates excellent communication, planning and problem-solving skills. High-energy host skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
- Communication skills
- Relationship management
- Customer relations
- Time management
- Planning
- Work ethic
- Working collaboratively
- Leadership
- Customer service
- Table Bussing
- Menu memorization
- Check payment processing
- High-volume dining
- Seating assignment preparation
- Safe food handling
Orlando, FL, 03/2021 - Current
- Built relationships and personalized future client development opportunities by collecting customer data.
- Promoted positive company image through superior customer service experiences.
- Promoted products using social media outlets such as Facebook and Instagram.
- Monitored all sales activity and assessed customer satisfaction with purchases.
- Determined opportunities and maximized sales within specific market by staying current on industry trends.
- Met and exceeded goals for high-volume personal sales through clientele development and product knowledge.
- Organized and carried out promotional events, including setting up and tearing down event sites and interacting with customers.
- Collaborated with customer service team members to assist with product information and provide outstanding service.
- Replenished product stock to maintain appropriate levels and meet expected sales demands.
- Created positive and rewarding client experiences through warm and friendly customer interactions.
Washington, MN, 10/2020 - Current
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Communicated with servers about new tables, changes in food availability and customer comments.
City, STATE, 07/2019 - 12/2019
- Taught routines in preparation for performance at sports games and competitions, instructing on safe and correct execution of stunts, gymnastics, choreography and cheers.
- Readied cheerleaders for challenging event and games with demanding schedule of practices.
- Displayed exemplary behavior as authority figure and citizen to provide students and children with role model worthy of emulation in all areas of life.
- Communicated with staff members and students regarding routine design, props or equipment needed, music selection and announcement needs in advance of performances.
- Reviewed team appearance, mental readiness and physical form before each game or event.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
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Resume Overview
School Attended
- River Valley High School
Job Titles Held:
- Brand Ambassador
- Hostess
- Cheer Coach Volunteer
Degrees
- High School Diploma
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