brand ambassador resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Professional Brand Ambassador with [Number] years of experience and extensive knowledge of marketing and sales strategies. Effective at devising promotional events to coordinate with sales and marketing campaigns. Open, friendly and dedicated to building customer base through personal interactions and positive mindset. Passionate Trainer with extensive knowledge of [Type] training and proven success working with [Type] clients. Devoted to long-lasting and comprehensive results for every client. Trained in [Area of expertise] and [Software] use. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Hard-working Supervisor with [Number] years of experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in [Area of expertise] concepts and best practice strategies.

  • Relationship builder
  • Sales
  • Sales Goals
  • Effective Communicator
  • Product Sales
  • Brand Awareness
  • Leadership
  • Scheduling
  • Business administration
  • Excellent work ethic
  • Good listening skills
  • Staff recruiting and retention
  • Fluent in English and Spanish
  • Time management
  • Payroll Processing
  • Customer service
  • Organization
  • Verbal and written communication
  • Training & Development
  • Planning and Coordination
  • Conflict resolution
  • Collaboration
  • Refunds and exchanges
  • Cash register systems
  • Cash Handling
  • Product and service sales
  • Till counting
  • Product knowledge
  • Inventory management
  • Inventory Tracking
  • Order Picking and Processing
  • Operations
  • Employee training
  • Project implementation
  • Training program development
  • Sales expertise
  • Product promotions
  • Problem-solving skills
  • Client Service
  • Relationship building
  • Adapt to diverse groups
  • Upselling
  • Excellent people skills
  • Sales training
Work History
Brand Ambassador, 07/2019 to 04/2021
Macy's, Inc.Culver City, CA,
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Communicated product value, quality and style to educate and entice potential customers.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Researched and organized competitor information using [Software].
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Identified issues, analyzed information and provided solutions to problems.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Provided customer service using extensive knowledge of [Product or Service].
  • Collaborated with [department or management] to achieve [result].
Sales Representative, 05/2020 to 02/2021
Northern Tool + EquipmentGarland, TX,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Cross-sold complementary products to customers using special algorithms and promotional software.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Promoted [Company] products and services using upselling and other sales strategies.
  • Responded to in-person and telephone requests for information about company offerings.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Beauty Studio Coordinator/CashWrap Coordinator, 09/2017 to 01/2019
Pizza HutAllen, TX,
  • Addressed employee and customer complaints to resolve concerns.
  • Built clientele and created salon guests for life by portraying professional image and providing exceptional services.
  • Rewarded and disciplined employees and conducted [Timeframe] performance appraisals.
  • Provided feedback to employees to coach for success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Evaluated employee performance on [Timeframe] basis and conveyed constructive feedback to improve skills.
  • Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Greeted and welcomed new members, establishing and updating memberships to [Company] [Type] programs.
  • Engaged prospects and customers through various events, including trade shows, seminars and workshops.
  • Maintained financial accuracy when handling over $[Amount] in revenue each day.
  • Improved staff morale and reduced employee turnover by [Number]%.
  • Entered data into [Software] system, implementing tight safeguards to secure financial and personal information.
Hourly Manager, 02/2013 to 03/2016
AMC TheatresCity, STATE,
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Monitored working environment, making sure it was always safe, positive setting for all employees.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Recorded inventory sales into organization's weekly income report.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Provided constructive feedback to workers, which improved morale and boosted efficiency.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Maximized performance by monitoring daily activities and mentoring team of [Number] associates.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Developed and maintained relationships with [Type] customers and suppliers through continual communication and [Action].
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Approved regular payroll submissions for [Number] employees within [Software].
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Identified conflicts among employees and used [Skill] and interpersonal communication to find effective solutions.
  • Propelled continuous improvements and strategically capitalized on current market trends, resulting in [Result].
  • Executed regular process updates to reduce discrepancies and enhance scheduling across [Type] calendars and programs.
  • Prepared and recommended long-range plans for development of [Type] department.
  • Achieved [Number]% average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
  • Evaluated report data to proactively adjust and enhance [Type] operations.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Verified customers received outstanding service by employing [Skill] and [Skill].
  • Monitored and supported progress of plant production orders by managing shop capacity and loading functions at [Number] facilities.
Bachelor of Science: Business Management, Expected in 08/2020 to California State University of Northridge - Northridge, CA,
  • Minored in Marketing

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Resume Overview

School Attended

  • California State University of Northridge

Job Titles Held:

  • Brand Ambassador
  • Sales Representative
  • Beauty Studio Coordinator/CashWrap Coordinator
  • Hourly Manager


  • Bachelor of Science

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