Brand Ambassador Resume Example
Love this resume?Build Your Own Now
BRAND AMBASSADOR
Professional Summary
Brand Ambassador dedicated to driving brand awareness. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products.
Skills
|
|
Work History
Brand Ambassador, 05/2018 to Current
Macy's – Oak Lawn , IL
Macy's – Oak Lawn , IL
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product value, quality and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Provided customer service using extensive knowledge of product.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Snapped professional quality photographs to use on social media channels for promotional campaigns.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Stylist/Sales Representative, 05/2012 to 05/2017
Arrivia – Columbia , SC
Arrivia – Columbia , SC
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Identified client needs, built relationships and overcame objections to drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Provided first-rate service to all customers and potential customers.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Built strong rapport with clients by understanding wants and needs.
- Promoted and up-sold products and services to meet needs of customers.
- Worked to build relationships with customers and built potential for additional sales.
- Created and implemented sales strategies to successfully meet company targets.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Developed and grew leads through repeat business and customer referrals.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Maintained records related to sales, returns and inventory availability.
- Cross-sold complementary products to customers using special algorithms and promotional software.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Approached browsing customers to initiateconversations to determine buying preferences.
Sales Representative, 08/2007 to 05/2012
Macy’s – City , STATE
Macy’s – City , STATE
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Communicated with customers to understand needs and recommend appropriate solutions.
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Identified client needs, built relationships and overcame objections to drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
- Provided first-rate service to all customers and potential customers.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Promoted and up-sold products and services to meet needs of customers.
- Worked to build relationships with customers and built potential for additional sales.
- Maintained organized, presentable merchandise to drive continuous sales.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Created and implemented sales strategies to successfully meet company targets.
- Responded to telephone and in-person requests for information.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
Education
Master Of Arts: Industrial And Organizational Psychology, 12/2017
Argosy University - City
Argosy University - City
Bachelor Of Arts: Psychology, 05/2014
Georgia Gwinnett College - City, State
Georgia Gwinnett College - City, State
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Length
- Measurable results
- Typos
Resume Overview
School Attended
- Argosy University
- Georgia Gwinnett College
Job Titles Held:
- Brand Ambassador
- Stylist/Sales Representative
- Sales Representative
Degrees
- Master Of Arts : Industrial And Organizational Psychology , 12/2017
Bachelor Of Arts : Psychology , 05/2014
Similar Resumes
