Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Customer-oriented, strategic-thinking sales professional with over 20 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels.
Skills
Inside and outside sales
Product management and pricing
Sales closing
Product and service knowledge
Training and mentoring
Special event coordination
Conflict and dispute resolution
Project development and lifecycle
Prospecting and networking skills
Product merchandising
Experience
11/2019 to CurrentBrand AmbassadorCava | Houston, TX,
Cultivated long-lasting relationships with outside vendors including liquor store owners, bar owners, and beverage directors.Collaborated with customer service team members to assist with product information and provide outstanding service.
Created positive and rewarding client experiences through warm and friendly customer interactions.
Worked with clients to coordinate details of special functions to ensure events ran smoothly.
Booked large groups of people for events, seminars, tastings and other events.
Strategized approaches to meet objectives and capitalize on emerging opportunities.
Collaborated with brand development teams to identify opportunities to scale programs.
Devised, developed and directed negotiation of key business relationships.
Participated in meetings with brand development teams to identify opportunities to extend programs.
Designed sales-driven programs and promotions to facilitate team objectives.
01/2011 to CurrentOwner/OperatorLineage Logistics | Hammond, IN,
Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
Created business plan, established processes and directed operations to offer quality products to customers.
Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
Calculated net income and adjusted strategies to increase income and bottom-line profits.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Raised profits 65% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and minimizing costs.
Collaborated with all company departments to ensure cohesive branding and strategic product placement.
Guided and supported 30+ staff members to consistently achieve team and personal goals.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Hired, trained, supervised and motivated team of 30 retail professionals to provide knowledgeable and fast service to every guest.
Saved costs, effectively negotiating vendor pricing contracts to increase savings.
06/2008 to 12/2010Sales RepresentativeCrexendo, Inc. | Tempe, AZ,
Provided customers with recommendations to promote brand effectiveness and product benefits.
Introduced customers to new offerings and updated accounts.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Developed professional sales presentations, seminars and exhibitions to creatively communicate product quality and market comparisons.
Strengthened branding initiatives by coordinating annual events to maximize outreach.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
01/2005 to 01/2005Key Account RepresentativeSysco | Johnstown, PA,
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Cross-sold additional products and services to purchasing customers.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Prepared and processed contracts and order forms for new and existing customers.
Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences.
Negotiated and closed deals with minimal oversight.
Landed 1 million dollars in new customer accounts through effective customer service and powerful cold-calling scripts.
Negotiated deals with retailers to increase products' exposure to consumers by gaining prominent display visibility and merchandising.
Education and Training
Expected in Associate of Arts | HospitalityColumbia College Chicago, Chicago, ILGPA:
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