Booth Promo Model Resume Example

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BOOTH PROMO MODEL
Career Overview

Highly enthusiastic customer service professional with 7 years client interface experience.Personable and responsible cashier, solid team player with upbeat, positive attitude. Hands-on and dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. In-depth knowledge of sales, account management and training.

Core Strengths
  • Energetic work attitude
  • Adaptive team player
  • Strong organizational skills
  • Courteous demeanor
  • Bilingual (Spanish)
  • Active listening skills
  • Customer service expert
  • Visual merchandising proficiency
Accomplishments

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking 

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Computed Data Reports 

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Work Experience
Booth Promo Model
May 2013 to June 2014
Company Name - City, State

Prepared and sampled a broad range of customized merchandise to individuals and commercial accounts. Expressed appreciation and invited customers to ask further questions..Managed quality communication, customer support and product representation for each client.Served as the company's only bilingual Spanish/English customer service representative.

Assistant Manager
January 2012 to January 2013
Company Name - City, State
  • Opening/Closing Store
  • Managed all social media programs, including Internet forums, blogs, social networking applications and message boards.
  • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
  • Paperwork, Client data entry, amount of gold purchased, scanned ID's
  • Managed Store Finances
  • Carefully setting up gold in safe box
  • Maintaining the office and lobby neat and organized.
Receptionist/Introduction Leader
January 2011 to August 2012
Company Name - City, State
  • Multitasking phones and data entry.
  • Presented on current promotions to the public at events and schools.
  • Worked independently and as part of a team to achieve parents and students satisfaction.
  • Verified that information in the computer system was up-to-date and accurate.
Server
January 2009 to January 2011
Company Name - City, State
  • Inspected dining and serving areas to ensure cleanliness and proper setup
  • Ensured consistent high quality of plate presentation
  • Provided customers with product details, such as plate ingredients and preparation descriptions
  • Set up banquet tables
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Received frequent customer compliments for going above and beyond normal duties.
TEAM MEMBER
January 2007 to January 2008
Company Name - City, State
  • Managed morning rush of over 200 customers daily with efficient, levelheaded customer service.
  • Resolved customer disputes with tact and professionalism.
  • Updated menu with daily offerings and specials, using personalized artistic touches.
  • Greeted guests with a pleasant smile and superior customer service.
  • Arranged merchandise in innovative and eye-catching displays.
Educational Background
Sociology-French, 2014Fullerton Community College - City, StateSociology-French
Sociology, 2011Cerritos Community College - City, State
High School Diploma : 2009Bell High School - City, State
Languages

Bilingual (Spanish)

Interests

Graduated ROP (Regional Occupational Program) with a Specialty in Customer Service to Train and Create Occupational Opportunities.

Very outgoing, friendly and talkative, make friends very easily. 

Hobbies are dancing, hiking, and swimming. Enjoy being outdoors very much and love spending time with my 3 dogs and family.

Personal Information

My name is Emilse Castanon I am a 24 year old female,single,no children, latina, US citizen. Born and raised in California 

I have great communication skills and use them at all times on the job. Personally, I enjoy social and active work atmospheres. I am a huge animal lover and I'm extremely friendly. I strongly believe team work is very important, and so is being a team player. Hard worker, eager for new adventures, I'm currently seeking for a job opportunity where I can learn and grow as a professional and help the company/business expand.

Additional Information
  • Welcome to call all prior employers
Skills

CASHIER, Closing, Great communication skills, client, clients, Customer Service, Data entry, English, Filing, Financial, French, managing, office, Multitasking, neat, selling, Spanish, teacher, Answering Phones, Phones

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Resume Overview

School Attended

  • Fullerton Community College
  • Cerritos Community College
  • Bell High School

Job Titles Held:

  • Booth Promo Model
  • Assistant Manager
  • Receptionist/Introduction Leader
  • Server
  • TEAM MEMBER

Degrees

  • Sociology-French , 2014
    Sociology , 2011
    High School Diploma : 2009

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