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Beauty Consultant Sales Representative Resume Example

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BEAUTY CONSULTANT SALES REPRESENTATIVE
Professional Summary

Communicative Server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering eight years experience providing service to guests at up-scale restaurant & bar establishments. Detailed organizer of service operations with versatility in stressful circumstances.

Reliable and upbeat Consultant/Sales Representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Work History
Sally Beauty Supply - Beauty Consultant Sales RepresentativeColumbia, SC08/2018 - 02/2020
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Stocked merchandise each week, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in beauty and cosmetic products.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Educated customers on promotions to enhance sales.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Monitored customers for signs of security concerns and escalated issues to management.
Fred Meyer - Children's Apparel Team LeadTillamook, OR03/2017 - 08/2018
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Educated customers on promotions to enhance sales.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Stocked merchandise each week, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Folded and arranged clothing merchandise in attractive displays to drive sales.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Kept sales floor and staff areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in apparel products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Assisted customers by answering questions and fulfilling requests.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Hard Rock Hotel & Casino Biloxi - Cocktail WaitressBiloxi, MS12/2015 - 03/2017
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Maintained customer satisfaction with timely table check-ins to assess beverage needs.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Assisted with bartending duties during high-volume shifts.
  • Carried out complete opening, closing and shift change duties to keep establishment working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Communicated with guests to record orders and assess needs.
  • Maintained clean and organized bar area, including bar tables and chairs.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Applied comprehensive knowledge of wine, liquor and beer as well as appropriate entree pairings, increasing daily beverage sales.
Twisted Rooster - Server & Bartender Grand Rapids, MI06/2012 - 12/2015
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Prepared beverages and filled food orders for customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Applied comprehensive knowledge of wine, liquor and beer as well as appropriate entree pairings, increasing daily beverage sales.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Greeted and maintained relationships with regular customers.
Skills
  • Customer service
  • Organization
  • MS Office
  • Problem resolution
  • Communications
  • Dining area cleanliness
  • Table-side service
  • Cash handling expert
  • Sales expertise
  • Beverage preparation
  • Food and beverage pairings
  • Wine Service
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Order Accuracy
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Food Sales and Promotion
  • Daily Specials Memorization
  • Cash Handling
  • Item promotion
  • Communication skills
Education
06/2012Alexander Central High SchoolTaylorsville, NCHigh School Diploma
Expected in 08/2024University of PhoenixTempe, AZBachelor of Science: Applied Psychology
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Resume Overview

Companies Worked For:

  • Sally Beauty Supply
  • Fred Meyer
  • Hard Rock Hotel & Casino Biloxi
  • Twisted Rooster

School Attended

  • Alexander Central High School
  • University of Phoenix

Job Titles Held:

  • Beauty Consultant Sales Representative
  • Children's Apparel Team Lead
  • Cocktail Waitress
  • Server & Bartender

Degrees

  • High School Diploma
    Bachelor of Science : Applied Psychology

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