Beauty Consultant resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Skills
Retail experience
Customer consulting
Merchandising
POS systems
Payment processing
Cash register operation
ID verification
Loss prevention
Policy compliance
Safety procedures
Amusement operations
Flexible
Critical thinking
Team building
Friendly, positive attitude
Spanish translation
Customer support
Bilingual (Spanish)
Experience
07/2020 to CurrentBeauty ConsultantWalgreens | Winter Haven, FL,
Evaluated customer skin to determine unique conditions and skin type.
Recommended appropriate products to meet customers' individual needs.
Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
Kept counter and display areas in clean and neat fashion.
Recommended styles and treatments based on clients' needs and appearances.
Displayed merchandise to present visually appealing arrangements that drive sales.
Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
Kept stockroom clean and neat for maximum productivity.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Restocked shelves with current merchandise in attractive displays to promote sales.
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Scanned customer purchases, supporting transactions to streamline sales process.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Monitored sales events, added new merchandise and rang up purchases.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Sanitized frequented areas and equipment using approved supplies.
Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Assessed functionality of cleaning equipment and performed repairs when needed.
12/2017 to 01/2021CashierMgm Resorts | , ,
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Obtained CPR and First Aid certifications to maintain guest safety in emergency situations.
Trained new employees on ride operations, pointing out safety mechanisms and features.
Communicated with manager to discuss ride maintenance or repair issues.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Collaborated with peers to deliver consistent service and promote customer retention.
02/2015 to 12/2017CashierMgm Resorts | , ,
Greeted customers in a timely fashion while quickly determining their needs.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Resolved issues with cash registers, card scanners and printers.
Supervised more than 4 cashiers and associates to maximize performance, efficiency and service levels.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Helped customers find specific products, answered questions and offered product advice.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
10/2013 to 02/2015Subway | , ,
Maintained consistent daily operations by establishing procedures and monitoring team performance.
Trained new team members in cash register operation, stock procedures and customer service.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Helped customers find specific products, answered questions and offered product advice.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Operated cash register, collected payments and provided accurate change.
Trained newly hired top talent to fill key positions and maximize productivity.
Created and offered additional materials to enhance training.
Education and Training
Expected in 2012High School Diploma | Abraham Lincoln High School, City Of Los Angeles, CA, GPA:
Expected in Associate of Arts | IllustrationFullerton College, Fullerton, CAGPA:
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