Beauty Consultant Resume Example

Monitored trends to stay on top of fashions and better serve customer needs.

• Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
• Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
• Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
• Created memorable customer experiences by including special services such as head and neck massages during appointments.
• Upsold additional products and services to increase sales numbers.
• Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
• Identified client needs and recommended products based on preferences and requirements.
• Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
• Recommended appropriate products to meet customers' individual needs.
• Met or exceeded sales goals on regular basis.
• Analyzed customer skin to assess unique conditions and skin type.
• Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
• Maintained sales goal of at least 1,500 per day.
• Cultivated productive and positive relationships with customers built on loyalty and service.
• Arranged merchandise to present visually appealing displays that drive sales.
• Processed payments by entering sales in register.
• Professionally applied makeup to 15 clients per month for outings, proms, weddings, funerals and other special occasions and events.
• Demonstrated application techniques to achieve desired looks.
• Maintained counter and display areas in clean and neat fashion.
• Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
• Suggested treatments and styles to suit customers' appearance and desired look.
• Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
• Resolved customer concerns , improved operations and provided exceptional client support.
• Monitored metrics and marketing investments to assess performance and implement continuous improvements.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Accomplished sales goals and boosted revenue by 122 % through product knowledge and customer relationship management.
• Maintained records related to sales, returns and inventory availability.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Provided pricing information to customers regarding specific products.
• Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Assisted customers with prompt and polite support in-person and via telephone.
• Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Merchandised attractive shelf displays with current offerings to drive store sales.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.