Auto Insurance AgentJul 2017 to Current
Amtex Auto Insurance － Houston, TexasPromoted agency products to customers in person, on the telephone and in writing. Prepared necessary paperwork to process insurance sales and renewals. Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage. Processed applications, payments, corrections, endorsements and cancellations. Work with 12 companies everyday, close 7 to 10 policies a day. Addressed customers inquiries in a timely and accurate fashion. Built customer loyalty by placing follow-up calls for them.
Assistant ManagerJul 2015 to Jun 2017
Sonic Drive-in － Houston, TexasTrained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques. Hired and trained staff of 12 food preparation employees. Managed food and produce receiving process with 100% accuracy. Consistently adhered to quality expectations and standards. Screened telephone calls and inquiries and directed them as appropriate. Resolved guest complaints promptly and professionally. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Maintained daily record of all transactions. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Most importantly kept my shift under a great and positive attitude.
Sales PersonJun 2014 to Jul 2015
Unique Home Furniture － Houston, TexasMet incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Developed and executed sales promotions. And most importantly closed sales.
