Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Summary
Dedicated Home Health Aide skilled in providing support to elderly clients by utilizing effective communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick-learning with aptitude for solving problems through critical thinking and handling conflicting priorities with concise time management.
Skills
- Team management
- Active listening
- Customer service
- Time management
- Problem resolution
- People skills
- Critical thinking
- Communication
- Multitasking
- Team building
- Fluent in Spanish
- Clerical
Education and Training
Nassau Community College Garden City, NY Expected in ā ā Associate of Applied Science : Health Information Technology - :
Experience
Amazon Workforce Staffing - Amazon Prime Shopper
Union, KY, 05/2020 - 09/2020
Union, KY, 05/2020 - 09/2020
ā¢Using an amazon provided device.
ā¢Shoppers select items, items are needed.
ā¢Message customers if replacement item are needed, and pack the groceries for delivery.
ā¢Scan and pack items appropriately.
Trinity Health Corporation - Price Change Team Member
Fayetteville, NC, 06/2020 - 07/2020
Fayetteville, NC, 06/2020 - 07/2020
- Placed tags on clothing items and assessed for damage before hanging on racks for return to sales floor.
- Removed outdated and overripe items from stock to eliminate health risks.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Updated signage to reflect current prices and help promote target merchandise.
- Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Five Star Quality Care, Inc. - Home Health Aide
Carson City, NV, 10/2012 - 04/2016
Carson City, NV, 10/2012 - 04/2016
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Monitored client's well-being, safety and comfort under direction of physician.
- Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Coordinated and engaged in community outreach and local events to educate on chronic illness, at-home care and preventative self-exams.
- Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Administered necessary medications as directed by care plan.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
- Planned optimal meals based on established nutritional plans.
- Facilitated best care by developing strong and trusting rapport with patient.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Managed various daily job tasks, including patient transportation and appointment scheduling.
- Documented client progress in charts and logbooks.
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
- Furnished personal care to clients within private home settings and championed patient independence and well-being.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Improved patient outlook and daily living through compassionate care.
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
- Monitored and reported clients' progress.
Mohegan Sun - Housekeeper
City, STATE, 08/2008 - 12/2010
City, STATE, 08/2008 - 12/2010
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Interacted pleasantly with clients and guests when performing daily duties.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
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Resume Overview
School Attended
- Nassau Community College
Job Titles Held:
- Amazon Prime Shopper
- Price Change Team Member
- Home Health Aide
- Housekeeper
Degrees
- Associate of Applied Science
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