administrative assistant resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking Administrative Assistant with customer service, multitasking and time management abilities. Detail-oriented and able to learn new concepts quickly. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
Data Entry Documentation
Back Office Operations
Sensitive Material Handling
Insurance Eligibility Verification
Meeting Planning
Records Management Systems
10-Key Proficiency
Microsoft Office Suite
SharePoint
Multitasking and Time Management
Verbal and Written Communication
HIPAA Guidelines
Appointment Scheduling
Claim Forms
Patient Database Maintenance
Patient Eligibility Requirements
Experience
Administrative Assistant, 08/2021 to Current Jbt Corporation – Houston, TX,
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Tracked and submitted employee timesheets to prepare for payroll processing.
Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
Processed incoming mail and packages and placed envelopes in bins for employees.
Worked with finance department to file receipts and reimbursements.
Prepared and prioritized calendars and correspondence.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Medical Billing and Collections Specialist, 06/2017 to 08/2021 Air Methods – Olympia, WA,
Prepared accounts with past due balances of more than 120 days and transferred those cases to collection agency
Trained new employees on multiple medical billing programs and data entry software
Reviewed outgoing bills for eligibility and accurateness
Assisted patients by determining financial assistance available and setting up payment plans
Orchestrated day-to-day operations of billing department, including medical coding, payment posting, accounts receivables and collections
Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement
Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures
Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments
Reviewed patient records, identified medical codes and created invoices for billing purposes
Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable
Maintained current accounts through aged revenue reporting
Reduced claim denials by 50% within 4 months of taking over CCS insurance contract
Increased payments by 75% within 4 months of taking over CCS insurance contract.
92G Food Service Specialist, 03/2004 to 05/2014 United States Army – City, STATE,
Developed nutritious menus and ordered variety of healthy food to change up menu offerings.
Carried food supplies, equipment and utensils to and from storage and work areas.
Prepared workstations with ingredients and tools to increase efficiency.
Complied with company service standards and adhered to inventory and cash control procedures.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education and Training
Certificate in Medical Billing and Coding: , Expected in 05/2017 to Carrington College California - Sacramento - Sacramento, CA GPA: Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for over 300 patients.
Scheduled, rescheduled and handled cancelled appointments for patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Kept waiting room neat and organized at all times by stacking magazines, removing trash and
overseeing the displays for prescription glasses and contacts.
92G Food Service Specialist, Maintained clean, sanitized and well-organized food preparation zones.
Prepared components for foods such as soups, entrees and side dishes.
Managed food service operations, including menu planning, food and supply purchasesand
inventory coordination.
Applied knowledge of macronutrients and micronutrients to prepare healthy meals.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Prevented food spoilage by monitoring dates, rotating stock and following properstorage
procedures.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or
ingredients and confirming accuracy
Associates of Science: Health Studies, Expected in 12/2015 to Carrington College California - Sacramento - Sacramento, CA GPA:
Certificate in Medical Administrative Assistant: , Expected in 12/2014 to Center For Employment Training - San Diego - San Diego, CA GPA:
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