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administrative assistant resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Detail oriented Administrative Assistant with 15 years of expertise in program administration, information management, logistics coordination, project management, business communications, and expense tracking; strong organizational and planning skills. Demonstrated success communicating and liaising across all department levels, discreetly handling highly confidential information, and managing multiple priorities. Effectively works independently or as part of a team to complete projects on schedule.

Skills
  • Database and Client Management Systems
  • Report Preparation
  • Verbal and Written Communication
  • Microsoft Office Suite
  • Task Prioritization
  • Resource Coordination and Allocation
  • Strong Organizational Skills
  • Document and File Management
  • Multitasking and Time Management
  • Research and Analytical Skills
  • Fast Learner
Work History
ADMINISTRATIVE ASSISTANT, 11/2018 to Current
Hp IncBelgrade, MT,
  • Provide administrative support to Neighborhood Services Department Director, Assistant Directors, and Management team as directed
  • Maintain confidentiality of all communication and documentation
  • Monitored office calendars to plan meetings, activities and travel to maximize productivity
  • Set up conference rooms, technology and materials to facilitate meetings
  • Train program staff for various department programs including Housing Opportunities for Persons with AIDS (HOPWA) Program and Emergency Rental Assistance Program (ERAP)
  • Established and serves as Program Administrator for Adobe E-Signature portal increasing productivity
  • Operate as departmental liaison coordinating Public Information Requests; perform various complex administrative reporting to both internal and external customers
  • Operate as travel coordinator to include monitoring staff travel and training requests; processing travel advances and reimbursements; planning, coordinating, and finalizing details for departmental travel events and conferences
  • Manage all logistics and materials in support of African American Museum Steering Committee meetings; maintain budget
  • Coordinate stakeholder meetings internally and externally
  • Prepare and review agendas and presentations as required
  • Schedule, verify, and participate in committee meetings
  • Record meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability
  • Plan, coordinate, and participate as directed in meetings and other off-site events
  • Respond to citizen inquiries as well as complaints; resolve issues with rapid response while adhering to policies and procedures
  • Prepare training material, media releases, and standard operating procedures
  • Edit documents to improve accuracy of language, flow and readability
SENIOR ADMINISTRATIVE ASSISTANT, 09/2013 to 10/2014
American TowerCanton, OH,
  • Provided administrative and clerical support to Executive Directors
  • Maintained personal schedule, professional calendar and individual appointments for senior staff members
  • Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity
  • Prepared agendas for meetings as needed
  • Scheduled conference rooms using selected tools
  • Acquired proper equipment, refreshments and supplies for meetings
  • Sorted, opened and routed mail and deliveries to meet business requirements
  • Updated distribution lists as needed
  • Performed budgetary metrics for financial updates quarterly
  • Reviewed and processed invoices to ensure compliance with policies and procedures
  • Compiled training and attendance reports
  • Arranged Domestic and International travel
  • Prepared and processed travel advances and reimbursements
  • On-boarded full-time employees and consultants
  • Coordinated new hire orientation
  • Coordinated office activities and public events
  • Placed, accepted and followed-up on customer inquiries by phone on behalf of executive staff
  • Retained files and records in information management systems such as MS SharePoint, EXCEL and others
ADMINISTRATIVE ASSISTANT, 08/2012 to 01/2013
Hp IncBentonville, AR,
  • Provided Human Resources administrative support
  • Completed and distributed daily and weekly reports to senior management team
  • Managed information database to store information for reference, reporting and analysis
  • Updated databases to track, analyze and report on performance and sales data
  • Executed record filing system to improve document organization and management
  • Tracked employee productivity and attendance
  • Maintained and updated crew sheets as needed
  • Provided frequent customer service regarding payroll, benefits, scheduling, stock inquiries, etc.
  • Completed employment and payroll verifications
  • Updated Applicant Tracking System (Taleo, Brass Ring) Recruited new hires quarterly
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs
  • Collaborated with security for administration of background checks and issuance of badges
  • Scheduled office equipment repairs and maintenance to extend equipment lifespan and prevent unplanned downtime
  • Maintained company handbook to outline policies and provide insights to company mission and values
ADMINISTRATIVE ASSISTANT II/, HUMAN RESOURCES COORDINATOR, 01/2008 to 01/2012
Vertis CommunicationsCity, STATE,
  • Provided administrative, logistical, and process support to Vice-President and 26 Human Resource Manager, including following:
  • Conducted trainings for benefits, payroll, and human resource information system
  • Provided recruitment training to over 1,500 employees at 50 locations nationwide
  • Performed new hire orientation
  • Conducted background checks for all new hires
  • Processed and updated new hire information in human resource information system as needed
  • Tracked new hire process via human resource information system (Open Hire, PeopleSoft)
  • Provided support to Corporate Human Resource recruiter and facilitated all recruitment efforts
  • Scheduled interviews and phone screens as directed
  • Prepared offer letters
  • Distributed new hire packets and ensured return of required documentation
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks
  • Maintained human resources information system and kept employee files up to date and accurate
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities
  • Assisted management staff in annual year-end processes and data audits
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination
  • Coordinated company training and compiled training reports and communication to support compliance with corporate requirements
Education
BSBA: , Expected in 05/2012 to University of Phoenix - Phoenix, Az,
GPA:

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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • ADMINISTRATIVE ASSISTANT
  • SENIOR ADMINISTRATIVE ASSISTANT
  • ADMINISTRATIVE ASSISTANT
  • ADMINISTRATIVE ASSISTANT II/, HUMAN RESOURCES COORDINATOR

Degrees

  • BSBA

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