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Seasoned retail management professional with career history built on strong interpersonal, planning and problem-solving abilities. Driven leader and program manager with key abilities in marketing, merchandising and sales planning.
04/2021 to Current 4th Key Manager Sleep Number Corporation – Mooresville, NC,
- Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Managed stock demands and employee shift schedules and adapted professionally to unexpected changes.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Counted and balanced registers.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Oversaw entire stock management process, including receiving incoming merchandise and shelf replenishment.
- Delegated tasks to employees based upon individual strengths and experience.
06/2019 to Current Sales Associate American Veterinary Group – Chipley, FL,
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Met merchandise processing standards and maintained organized and accessible work area.
- Built trusting relationships with customers by making personal connections.
06/2018 to 06/2019 Kennel Technician Petland – City, STATE,
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Maintained clean and orderly play yards, kennels and cages.
- Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Expected in 06/2019 High School Diploma:
Hollywood Hills High School - Hollywood, FL
GPA:
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