Seasoned retail management professional with career history built on strong interpersonal, planning and problem-solving abilities. Driven leader and program manager with key abilities in marketing, merchandising and sales planning.
Skills
Delegating
Experience
04/2021 to Current
4th Key ManagerSleep Number Corporation – Mooresville, NC,
Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
Managed stock demands and employee shift schedules and adapted professionally to unexpected changes.
Protected store assets by assisting with audits, routine cycle counts and physical inventory.
Counted and balanced registers.
Identified appropriate solutions to minimize issues and quickly solve problems.
Oversaw entire stock management process, including receiving incoming merchandise and shelf replenishment.
Delegated tasks to employees based upon individual strengths and experience.
06/2019 to Current
Sales AssociateAmerican Veterinary Group – Chipley, FL,
Sold various products by explaining unique features and educating customers on proper application.
Answered incoming telephone calls to provide store, products and services information.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Met merchandise processing standards and maintained organized and accessible work area.
Built trusting relationships with customers by making personal connections.
06/2018 to 06/2019
Kennel TechnicianPetland – City, STATE,
Supported animal health by keeping all areas clean, neat and properly sanitized.
Maintained clean and orderly play yards, kennels and cages.
Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
Education and Training
Expected in 06/2019
High School Diploma: Hollywood Hills High School - Hollywood, FL GPA:
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