Dispatcher Resume Examples

A dispatcher plays a crucial role in ensuring the smooth operations of a shipping company, from the booking of an order until its delivery. With the emergence of online shopping in the U.S., the shipping industry has witnessed considerable growth, which has led to an increased demand for dispatchers. According to the U.S. Bureau of Labour Statistics, a total of 92,280 similar shipping industry jobs such as cargo and freight agents are currently active.

To land a job in this competitive field, you’ll need a strong resume that highlights your most relevant skills and experience. Our dispatcher resume example, written by a certified resume writer, shows you how. Use this sample below as a reference to help craft your own resume.

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What is a Dispatcher?

A dispatcher is a vital part of the logistics and cargo shipping industry. They are responsible for ensuring smooth operations and effective communication within a shipping company. The duties of a dispatcher include processing pick-ups and assigning the parcels to appropriate units, issuing documents for dispatches, and keeping a record of all orders and deliveries. A dispatcher also has to coordinate with drivers and delivery agents to ensure timely delivery of parcels to the customers.

To become a dispatcher, you need to have at least a high school diploma, with many recruiters also requiring a bachelor’s degree and some work experience in the logistics industry.

What Makes This a Great
Dispatcher Resume Example?

Our dispatcher resume examples are created by a team of experts who possess in-depth knowledge of what recruiters look for in top candidates. Studying our dispatcher resume example will teach you how to present your most relevant skills and qualifications to attract the attention of hiring managers.

Here’s what makes our example exceptional:

  • Professionally written content: Dispatchers must be savvy and sometimes creative in their approach to getting their jobs done. With various hard and soft skills necessary for success, having well-written resume content is critical to landing the role you want. Study our dispatcher resume example to learn how, or, for more help, use our Resume Builder, which offers pre-written text suggestions for every section of your resume. Use them as-is or customize the text to suit your needs.
  • The right format: Choosing the correct format for your resume is essential to highlight your qualifications, skills, and work experience in the correct manner. The example above uses the chronological format, which is perfect for a highly experienced applicant who wants to show off a strong work history. Job seekers with less experience should consider a functional or combination resume format.
  • Appropriate resume template selection: Dispatchers work in various fields, so look to the culture of the company you are applying to when you choose your resume template. For more casual environments, it’s appropriate to use a colorful, creative resume template, like the one above. However, for more conservative roles, applicants should choose a more traditional resume template from our library.

3 Dispatcher Professional Summary Examples

The professional summary is the first section that recruiters read, making it a critical section of your document. Write a compelling summary and you can entice a recruiter to continue reading your resume.Study our dispatcher resume example for a sample summary or consider one of the three examples below for your dispatcher resume:

  1. Efficient and professional logistics dispatcher with substantial experience in inventory management and freight handling. Possesses outstanding communication skills and excellent leadership qualities. Dedicated to efficiently and reliably provide dispatch information and address customer inquiries.
  2. Detail-oriented logistics dispatcher with a solid understanding of how a transportation company functions. Highly organized and skilled in prioritizing deliveries by adjusting routes and scheduling actions. Proven track record of identifying redundancies and ensuring smooth operations.
  3. Transportation and logistics professional well-versed in material management and handling emergencies. Expertise in coordinating with numerous internal divisions and external agencies to ensure rapid, accurate, and smooth delivery of shipments. Proficient in a range of logistics and supply management software.

3 Dispatcher Work Experience Examples

Employers want to see what you’ll bring to the table, which is why your work experience must be more than just a list of job duties. To stand out,you’ll want to add measurable achievements to show recruiters exactly what you’ll bring to the table if hired.

Study our dispatch resume example to learn how to write this critical section, or use these additional examples for inspiration:

  1. Determined the most cost-effective shipment procedures and routes for quick, efficient cargo delivery, reducing delivery time by up to two days on average.
  2. Maintained 95% on-time delivery record and a pick-up ratio of 200 shipments per day while working as a dispatcher at an international shipping company.
  3. Dispatched more than 1 million shipments with an error-free track record while working for the largest e-commerce retail shipping partner.

Top Skills for Your Dispatcher Resume

Many top companies use applicant tracking software (ATS) to identify applicants with applicable skills and experience. To pass an ATS, applicants for dispatcher roles must have the right mix of skills on a resume.

Study our dispatcher resume example, above, for ideas or choose from this list of sought-after hard and soft skills for your resume:

Hard Skills

  • Computer savvy with good knowledge of MS Office
  • Service coordination
  • Inventory management
  • Logistics and supply management software

Soft Skills

  • Excellent communication skills
  • Problem-solving capability
  • Ability to multitask
  • Strong eye for detail

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Dispatcher FAQs

What are the normal working hours for a dispatcher?

The working hours for a dispatcher can range from 8- to 12-hours per day. Dispatchers might work day or night shifts, depending on the role. For emergency dispatchers, there can be overtime or overnight shifts.

Is it stressful being a dispatcher?

A dispatcher carries multiple responsibilities to ensure timely and hassle-free delivery of shipments. With those responsibilities, a certain amount of stress is undeniable. You may also sometimes have to work with customers or drivers facing challenging situations, which may bring some added pressure. However, with a calm demeanor and strong problem-solving capabilities, you can excel in this role.

How do I get promoted as a dispatcher?

Usually, there are four professional levels for a dispatcher. Level 1 is that of a junior dispatcher. Level 2 is for a senior dispatcher or a team leader. Level 3 is commonly known as a shift supervisor, who oversees the other dispatchers in a shift. Level 4 is the most senior and is commonly called the logistics manager or communications chief responsible for all employees at a logistics company.