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Josue Ortega
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Experienced Customer Service Sales Associate who regularly had the highest customer service rating for any company I worked for. Adept at listening to customers, negotiating agreements, and developing satisfied repeat customers. Specialize in apparel and sporting goods sales.
Core Qualifications
- Strong negotiation skills
- Extensive phone and in-person customer service experience
- Knowledgeable on product
- Excellent communication skills
- Works well as part of a team
- Excellent with angry customers
- Reliable worker
Experience
Customer Service Sales Associate
7/1/2019 – 7/1/2021
Company Name
City, State
- Responsible for keeping database of returned products and making notes on each customer service transaction.
- Regularly met or exceeded stated sales goals for our team as well as met all customer satisfaction requirements.
- Assisted in creating, promoting, and executing a wide variety of promotional sales and marketing plans.
Customer Service Sales Associate
8/1/2014 – 7/1/2019
Company Name
City, State
- Regularly assisted the marketing staff in setting up sales floor displays and removing old displays.
- Responsible for greeting new customers as they entered the store and finding them the proper sales or customer service assistance.
- Was acknowledged for having the highest customer service rating in the entire company for four months out of 2017.
Customer Service Sales Associate
7/1/2009 – 8/1/2014
Company Name
City, State
- Took care of many customer service issues both in person and over the phone.
- Developed a large list of repeat customers who would often bring in friends and family members as referrals.
Education
High School Diploma
2009
High School Name
City, State
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