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City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
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Bank Customer Service Representative seeking an opportunity to utilize my skills and knowledge for the benefit of a financial institution
- Exceptional customer service skills in all departments
- Extensive understanding of mathematics, especially interest
- Organized and thorough in all paperwork and data entry
- Professional in appearance at all times
- Multitasking skills needed to assist multiple customers at once
- Capable of working at multiple bank locations
- Work with and advise customers in opening accounts and performing transactions
- Collect customer information and input data into the system, ensuring confidentiality at all times
- Assist customers with taking out different types of loans, including personal, auto, home equity, etc.
- Meet with new bank customers to explain all the services and features the bank has to offer
- Place phone calls to current bank customers regarding account changes or suggested options
- Greeted bank customers upon entry and assist them in whatever they need
- Processed transfers check cashing, deposits, withdrawals, etc. for drive-through or walk-in customers
- Assisted customers in opening checking or savings accounts
- Encouraged customers to sign up for bank credit/debit card for ease of use
- Accepted and processed credit card or loan payments
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