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Tammy Hunter
123 Main Street, San Francisco, CA 94122
Home: 000-000-0000 | Cell: 000-000-0000
email@example.com
Professional Summary
Collections Representative with experience at all levels available to offer professional and thorough collection services to a company in need
Core Qualifications
- Great people skills needed to confront people about past-due payments
- Friendly voice and demeanor over the phone
- Understanding of the operations of a multi-line phone system
- Excellent accounting skills needed to determine accounts payable payment options interest etc.
- Exceptional mathematics skills needed to perform calculations and give estimates
- Organized and thorough in all account records and data entry
Experience
Collections Representative
6/1/2009 – Present
Federal Trust
Junction, TX
- Analyze customer accounts to determine whether it is considered delinquent
- Prepare and send notifications of payments past due
- Assist customers in finding a way to meet financial obligations without getting further behind
- Place phones calls to customers to remind them of payments and account balance
- Prepare delinquent account reports for management
Collections Representative
3/1/2006 – 6/1/2009
Lowell & Co.
Austin, TX
- Reviewed information given by clients of customers with overdue accounts
- Placed phone calls sent invoices or emailed customers to remind them of account contracts payments due dates and amount owed
- Filed customer information according to urgency of account
- Provided information to collection agencies when all other avenues have been pursued
Education
Bachelor̥s Degree РAccounting
XXXX – XXXX
University of Texas
Austin, TX
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