Work Study Student Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Proven Emergency Dispatcher and Military Veteran with a Federal Secret Security Clearance and 3 years of experience in the United States Marine Corps. Accomplished measurable results while leading teams of up to 15 in a dynamic, fast-paced environment. Possess a comprehensive 3-year background in Emergency Dispatching and Emergency Services derived from conducting domestic and commercial operations. Managed risk upon multiple lines to protect assets, property, and equipment valued at over $350 million in military installation assets while meeting senior leadership expectations. Possess extensive knowledge in Dispatching Emergency Service Personnel. Career supported by Degree required courses relating to Disaster Management and Emergency Management Certificates.

  • Planning and Coordination
  • Service oversight
  • Conflict resolution
  • State And Local Regulations
  • Emergency Response Coordination
  • Disaster Planning
  • Employee Training
  • Collaboration
  • Microsoft Office
  • Customer Service
  • Emergency Management Planning
  • Windows Software Proficiency
  • Federal Compliance
  • Operating Procedures
  • Software Proficiency
Work History
Work Study Student, 10/2019 to Current
Jefferson Health South Philadelphia, PA,
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and enrollment data.
  • Executed record filing system to improve document organization and management.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
  • Reviewed statistic enrollment data and prepared reports.
  • Assisted with certification of Federal and State tuition benefits for over 1,400 students.
  • Electronically scanned documents to correct digital files.
Emergency Dispatcher, 01/2016 to 05/2016
Ascension Health Franklin, WI,
  • Dispatch Military Police, Fire Department, and Aircraft Rescue to routine and emergencies throughout Marine Corps Air Station Yuma covering 2,000 square miles and federally owned Barry Goldwater Ranges.
  • Prioritized over 200+ calls daily and dispatched appropriate organization to needs with 100% accuracy rating.
  • Advised Law Enforcement on criminal background checks utilizing National Crime Information Center (NCIC) database; advised Military Police about felony wants/warrants during traffic stops and other criminal offense stops.
  • Communicated with city and county departments on mutual aid assignments and backfill duties.
  • Performed continuous evaluations of emergency action plans to enhance delivery and improve effectiveness.
  • Prepared Federal, State, and local government multi-agency contingency plans.
  • Federal agency intercommunication used throughout workstations.
Administrative Assistant, 08/2015 to 12/2015
Real Alloy Morgantown, KY,
  • Assisted 50+ families per day and scheduled clients for initial childcare screenings; demonstrated strong ability to prioritize and organize work areas, taking on additional administrative duties as needed.
  • Oversaw 100+ enrollment records for childcare services; maintained, scanned, and filed 100+ documents into records system.
  • Used strong interpersonal skills to interact positively with children, parents, and youth center staff, prepared staff to child ratio daily for organizational management.
  • Collaborated and partnered with staff and parents to provide optimal childcare levels while always demonstrating aprofessional attitude.
  • Development of contingency plans for fire, active shooter, and missing child(ren) circumstances.
Administrative Clerk/Motor Vehicle Operator, 09/2012 to 07/2015
  • Performed administrative and office support activities for multiple supervisors to include but not limited to fielding telephone calls, receiving, and directing Marines to proper personnel, word processing, filing, and faxing.
  • Developed and employed numerous duty rosters to ensure all work activities and maintenance operations were completed appropriately and promptly.
  • Dispatched emergency and non-emergency calls while processing over 200+ requests.
  • Maintained and accounted for approximately 200 various pieces of equipment to include tactical vehicles and all personnel equipment.
  • Led teams of up to 15 personnel ensuring quality control and proper mechanical maintenance of equipment while maintaining all inventory of tools and equipment.
  • Assisted in proper cleanup and disposal of 13,000-gallon military-grade diesel fuel site contamination.
  • Conducted vehicle performance checks and performs maintenance actions.
  • Trained junior team members on activation and mobilization processing.
  • Maintained proficiency in tactical planning options and convoy defense techniques.
No Degree: Applied Science, Expected in
Illinois Valley Community College - Oglesby, IL
Bachelor of Science: Homeland Security, Expected in 12/2021
Eastern Kentucky University - Richmond, Ky
  • Minored in Disaster management.
Geospatial Information Systems, University Certificate: , Expected in 2021
Eastern Kentucky University - Richmond, KY
High School Diploma: , Expected in 05/2012
Scarlet Oaks Career Development Campus, - Cincinnati, OH
CPR Certificate, American Red Cross, 2011 Peace Officer Certificate, State of Ohio, 2011 EMT Certificate, Scarlet Oaks Career Development Center (2012) Federal Emergency Management Association NIMS Certificates (2011), Chemical Stockpile Emergency Preparedness Program Training Exercise- September 2019

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Resume Overview

School Attended
  • Illinois Valley Community College
  • Eastern Kentucky University
  • Eastern Kentucky University
  • Scarlet Oaks Career Development Campus,
Job Titles Held:
  • Work Study Student
  • Emergency Dispatcher
  • Administrative Assistant
  • Administrative Clerk/Motor Vehicle Operator
  • No Degree
  • Bachelor of Science
  • Geospatial Information Systems, University Certificate
  • High School Diploma

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