Likeable cashier with four years of experience. Now I am an emerging Student Worker pursuing a Criminal Justice and Sociology degree and ready to positively impact company operations. I am well-organized, reliable and proficient. Articulate communicator and hardworking team player with excellent planning and problem-solving skills. Goal-oriented work study polished in identifying and implementing process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all levels of personnel, management and clientele.
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- Greeted office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
- Assisted with clerical needs including answering telephone calls, performing database management and drafting correspondence.
- Adhered to strict security protocols to protect confidentiality of all data.
- Met incoming guests and clients, offering immediate assistance.
- Maintained functioning office equipment by troubleshooting issues and completing basic repairs.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Contributed to development, planning and completion of project initiatives.
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
- Input data into system using excel, adhering to all procedures to keep information private.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Developed organizational filing systems for confidential customer records and reports.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
- Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
- Assisted with purchases, locating items and signing up for rewards programs.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Assisted customers with account updates, new service additions and promotional offers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Trained new employees in cashiering procedures.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Resolved issues with cash registers, card scanners and printers.
- Resolved issues regarding customer complaints and escalated worsening concerns to a manager for remediation.
- Trained new team members in cash register operation, stock procedures and customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Resolved issues regarding customer complaints and escalated worsening concerns to the manager for remediation.
- Trained new team members in cash register operation, stock procedures and customer service.
- Processed customer payments quickly and returned exact change and receipts.
- Stayed up to date on current item discounts to support promotions.
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Resume Overview
School Attended
- Bell County High School
Job Titles Held:
- Work Study Office Assistant
- Cashier
- Customer Service/Cashier
Degrees
- High School Diploma
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