Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Team Leader experienced in managing two departments in operation tasks. Talented at developing realistic solutions, setting goals and training sales associates. Confident and decisive when communicating vision to succeed. First-class problem solver with excellent interpersonal skills.
Experienced with overseeing multiple projects simultaneously.
Skills
- Project lead
- Problem-solving
- Detailed oriented
- Planning and coordination
- Multitasking abilities
- Delegating skills
- Teamplayer
Education
Miami-Dade County Public Schools Miami, FL, Expected in 08/2007 – – GED : - :
Accomplishments
- Won Bloomingdale's "Golden B" - highest award granted by the company for Operation Assistants (2017)
- Won Bloomingdale's "b the Best Individual" quarterly award (2021)
- Won Bloomingdale's "Golden Broom" twice for best stockroom in the store (2018-2020)
Work History
Asset Mark - Women's Shoes Operations Assistant
Austin, TX, 01/2017 - Current
Austin, TX, 01/2017 - Current
- Lead operations in women's shoes and men's shoes departments.
- Assist operations manager with planning of routine operations and special projects.
- Develop innovative operation strategies including merchandise, rotation, visual displays, and marketing signage.
- Coach staff on daily performance and conduct evaluations to constructively address concerns.
- Educate staff on organizational mission and goals to help employees achieve success.
- Assist in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Daily display audits on the women's shoes floor to ensure all merchandise is properly displayed.
- Boost customer experiences by delivering superior issue resolution and merchandising.
- Gather, organize and model data to assist management in making key decisions.
- Utilize in-house proprietary tools regularly to complete job tasks, developing advanced proficiency.
- Conduct inspections of facility and execute corrective actions to optimize safety and sanitation.
- Develop and update tracking spreadsheets for inventory and transfer tasks.
- Provide reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Decrease product defects by implementing quality assurance guidelines.
- Maintain overall safe work environment with employee training programs and enforcement of safety procedures.
- Observe packing operations to verify conformance to specifications.
- Collect, arrange and input information into database system.
- Frequently inspect working area to verify proper equipment operation.
Bloomingdale's - Product Sales Specialist
City, STATE, 04/2015 - 01/2017
City, STATE, 04/2015 - 01/2017
- Created professional sales presentations to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Created strategies to develop and expand sales of services to existing customers.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Saks Fifth Avenue - Men's Shoes Category Ambassador
City, STATE, 09/2006 - 01/2015
City, STATE, 09/2006 - 01/2015
- Assembled promotional displays to increase brand awareness and attract customers.
- Served as a product leader coaching associates on product's features and educating them on best practices to secure sales.
- Cross-selling throughout the store to accommodate customer's needs.
- Attended yearly shoes summits in NYC to increase product knowledge and build relationships with vendors and buyers.
- Educated the men department's associates on current trends and arrivals.
- Modeled and delivered exceptional customer experiences and built strong customer-first culture.
- Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Secured new business and expanded client base through networking, suggestive footwear selling and on-floor presence.
- Increased business sales utilizing CC Ambassador Clientele tool's knowledge.
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School Attended
- Miami-Dade County Public Schools
Job Titles Held:
- Women's Shoes Operations Assistant
- Product Sales Specialist
- Men's Shoes Category Ambassador
Degrees
- GED
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