LiveCareer-Resume

warehouse shipping clerk resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

During my time as a Laboratory Technician I had a comprehensive hands-on experience in analyzing chemical samples for clients across a wide range of industries, from commerical to private settings. Well-versed in all aspects of laboratory operations, including sample preparation and equipment maintenance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Compassionate Laboratory Technician trained to handle issues and remain level-headed. Reliable and hardworking with great interpersonal and team collaboration skills.

As a personable and dedicated Customer Service Representative with extensive experience in the chemical industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. My experience with Sage, Dynamics D365 and SAP are not the only skills that I've obtained while a customer service specialist, these also including word, excel, limited powerpoint, Microsoft Outlook and Teams.

currently as a shipping clerk I'm very detail-oriented equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.

Skills
  • Attention to Detail
  • Positive Attitude
  • Quality Control
  • Laboratory Safety Procedures
  • Team Collaboration
  • Mathematics and Calculations
  • Verbal and Written Communication
  • Test Reporting
  • Sample Logging
  • File and RecordKeeping
  • Workflow Coordination
  • Compiling Information
  • DOT, IMDG, IATA Certified
  • Dynamics D365, SAP, Microsoft Office
Experience
08/2014 to Current Warehouse Shipping Clerk Sterling Foods | San Antonio, TX,
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Compared and verified identifying information of outgoing shipments.
  • Traced missing material and shipments through vendor and customer communications.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Contacted carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Prepared work orders, bills of lading or shipping orders to route materials using my knowledge of Dynamics D365.
  • Generate shipping labels using customer provided SAP.
05/2009 to 08/2014 Customer Service Specialist Velocitii Llc | San Antonio, TX,
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Processed documentation and troubleshot discrepancies to build client rapport.
  • Troubleshot shortages and overages to support quality control efforts.
  • Relayed customer feedback to cross-functional teams to improve products and services.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Developed strong customer relationships to encourage repeat business.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Created Sales orders for shipping finished goods and processed customer billing within our former operating system SAGE.
09/2007 to 05/2009 Warehouse Shipping Clerk Sterling Foods | Dowagiac, MI,
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Compared and verified identifying information of outgoing shipments.
  • Traced missing material and shipments through vendor and customer communications.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Contacted carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Prepared work orders, bills of lading or shipping orders to route materials using our former operating system SAGE.
01/2001 to 09/2007 Lab Technician Amita Health | City, State,
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Liaised with scientists to test hypotheses and pursue valuable new research.
  • Communicated with partners to properly receive bulk inventory and deliveries.
  • Supported cleanliness and health standards to foster safe and effective sample analysis.
  • Interpreted daily check samples and audit results to maintain instrument integrity.
  • Tested treated waste to verify readiness for facility.
  • Executed daily tests to assist managers and operators with processes.
  • Performed daily housekeeping tasks driving efficient laboratory operations.
  • Collected environmental samples to evaluate adequate microbial environmental control.
  • Used pipettes and liquid handling equipment to process into finished goods.
  • Conducted testing on products before shipment, confirming material within specified parameters.
  • Measured and analyzed sample pH levels, moisture saturation and electrical conductivity using pH meters, EC meters equipment.
Education and Training
Expected in 05/1996 to to High School Diploma | Easley High School, Easley, SC GPA:

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Resume Overview

School Attended

  • Easley High School

Job Titles Held:

  • Warehouse Shipping Clerk
  • Customer Service Specialist
  • Warehouse Shipping Clerk
  • Lab Technician

Degrees

  • High School Diploma

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