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Warehouse Shipping Clerk resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Current Job: Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments, always staying motivated to get the job done.

Previous Employment: I was a team-oriented Sales Supervisor with experience handling issues with poise. Enthusiastic personality, strong work ethic and background mentoring team members in selling techniques. Deep knowledge in marketing and customer service.

Previous Employment: Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Skills
  • Strong Work Ethic
  • Effective Multitasking
  • Attention to Detail
  • Positive Attitude
  • Customer Service
  • Schedule Management
  • Telephone Etiquette
  • Computer Skills
  • Data Entry
  • Teamwork and Collaboration
  • Conflict Resolution
  • Incoming Call Reception
  • Schedule Coordination
  • Clear Communication
  • Scheduling and Calendar Management
  • Problem-Solving
  • Critical Thinking
  • Call Management
  • Document Management
  • Basic Mathematics
  • Barcode Labeling
  • Bills of Lading
  • Invoice Submission
  • Order Processing
  • Order Checking
  • Handheld Scanners
  • Organization and Prioritization
  • Inventory Monitoring and Management
  • Customer Relations
  • Box and Container Packing
  • Damage Identification and Reporting
  • Microsoft Office
  • Document Preparation
  • Inventory Counts
  • Time Management
Education and Training
Dewey High School Dewey, Oklahoma, Expected in 05/2008 High School Diploma : - GPA :
Rogers State University Bartlesville,, Expected in : - GPA :
Experience
Sterling Foods - Warehouse Shipping Clerk
San Antonio, TX, 02/2022 - Current
  • Scheduled and confirmed appointments.
  • Planned and delegated work to meet project and production goals.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Updated reports and daily logs for management use and permanent files.
  • Entered information into system to update status reports.
  • Provided delay updates and information regarding special circumstances.
  • Submitted new system orders and completed related paperwork.
  • Answered telephones and directed calls to appropriate staff members.
  • Made phone calls and sent emails to establish leads.
  • Called no shows and cancellations to reschedule.
  • Provided information regarding services and policies.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Contacted carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Contacted vendors for information on inbound or outbound shipments.
  • Monitored merchandise received and shipped from facility in computer system.
Jpmorgan Chase & Co. - Line Cook
Elgin, IL, 03/2020 - 07/2021
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Schnitzer Steel Industries, Inc. - Sales Supervisor
White City, OR, 01/2019 - 02/2020
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Processed cash, credit and check transactions with POS system and cash register.
  • Supported team members by assisting in upselling products and services and closing sales with customers.
  • Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Generated effective sales strategies and taught new employees company's procedures and policies.
  • Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
  • Supported business performance targets to drive improvements in sales and customer satisfaction levels.
Goodwill Industries Of Central Oklahoma - Assistant Store Manager
Moore, OK, 06/2014 - 04/2016
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Maintained inventory by checking merchandise to determine levels.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.

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Resume Overview

School Attended

  • Dewey High School
  • Rogers State University

Job Titles Held:

  • Warehouse Shipping Clerk
  • Line Cook
  • Sales Supervisor
  • Assistant Store Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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