Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Motivated Warehouse Clerk with strong background in hands-on warehouse operations. Successful in processing outbound shipments, inspecting orders and documenting inventory movements. Proven history of consistently prioritizing safety by wearing protective gear and following company procedures.

Skills
  • Reliable and Responsible
  • Data Entry and Database Skills
  • Customer Relationships
  • Payment Processing
  • Cash Register Operations
  • Quality and Defect Control
  • Microsoft Office
  • Customer and Call Response
  • Warehouse Coordination and Support
  • Motivated Team Player
  • Cleaning and Sanitizing
  • Product Packaging
  • Data Entry
  • Stockroom Maintenance
  • Productivity and Time Management
  • Stocking and Replenishing
  • Customer Service
  • Shipping Procedures
  • Handling Customer Inquiries
  • Organizational Skills
  • Quick Learner
  • Critical Thinking
  • Heavy Lifting
  • Orders and Requisition
  • Adaptable and Flexible
  • Shipping and Receiving
  • Decision Making
  • Active Listening
  • Problem Solving
  • Forklift Operation
  • Staff Training
  • Stock Management
Education
Bishop State Community College Mobile, AL Expected in No Degree : Business Management - GPA :
James H. Faulkner State Community College Bay Minette, AL Expected in No Degree : Criminal Justice - GPA :
Mcintosh High School Mcintosh, Al, Expected in 05/2010 High School Diploma : - GPA :
Work History
Kehe Food Distributors - Warehouse Clerk
Riverside, CA, 08/2020 - Current
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Checked packages and merchandise for damage and notified vendors.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Volunteered to assist picker with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using SAP to update system.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Assessed quality control levels on selected addresses and determined acceptability of samples.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Ametek, Inc. - Internship Student
Phoenix, AZ, 06/2021 - 08/2021
  • Sorted and organized files, spreadsheets and reports.
  • Answered incoming telephone calls, took down messages and provided information.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Restocked office supplies and retrieved files for staff.
  • Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
McRoan LLC - Supervisor
City, STATE, 06/2014 - 03/2020
  • Created efficient work schedules for each team member to maintain deadlines and fully staff shifts.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Performed annual evaluations and reviews for large staff of employees.
  • Interviewed, hired and trained new employees for production positions.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference purposes.
  • Oversaw and optimized work of craftsmen performing high-quality, precision work.
  • Worked with management team to implement proper division of responsibilities.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Tracked and prepared quarterly reports of sales goals to management.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Set overall vision and provided team leadership.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
Alorica - CSR/CSR Technician
City, STATE, 04/2016 - 06/2019
  • Exhibited high energy and professionalism when dealing with all levels of clients and staff.
  • Scored in top [Number]% of employees for successful [Action].
  • Cross-trained and backed up other customer service managers.
  • Delivered excellent customer service, resulting in consistent [Number]% customer satisfaction rating.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Addressed escalated customer service issues sent from sales and service teams to save customer relationships.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Performed various clerical duties by filing and faxing documents and creating customer databases.
  • Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.

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Resume Overview

School Attended

  • Bishop State Community College
  • James H. Faulkner State Community College
  • Mcintosh High School

Job Titles Held:

  • Warehouse Clerk
  • Internship Student
  • Supervisor
  • CSR/CSR Technician

Degrees

  • No Degree
  • No Degree
  • High School Diploma

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