visitor services associate resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Hard-working, entry-level marketer, looking to apply my education and experience to a job in the marketing and customer service fields.

  • Brand development
  • Multi-media marketing
  • Excellent analytical skills
  • Collaborative team member
  • Energetic and organized
  • Seasoned in conflict resolution
  • Customer service expert
  • Outstanding interpersonal skills
  • MS Office proficient
  • Reliable and dependable
  • Team leadership
  • Superior communication skills
  • Strong public speaker
  • Skilled multi-tasker
  • Positive attitude
01/2012 to Current Visitor Services Associate Los Angeles County Museum Of Art (Lacma) | Los Angeles, CA,
  • Provided exceptional customer service to all museum guests and visitors to Balboa Park
  • Used a ticketing POS software program to conduct business transactions for guests visiting the museum Maintained a safe and hospitable work environment and assisted in First Responder when needed
  • Assisted in the execution and running of special events, VIP events, and other museum functions
  • Used great communication, marketing background, and salesmanship to promote a bigger, better, and fuller image of the museum to its guests and the general public.
03/2013 to 05/2013 Outreach Specialist Landmark Health | Memphis, TN,
  • Contacted and developed relationships with online publishers and site builders
  • Provided natural content and link building for clients via online publishing
  • Maintained client-publisher relationships via excellent digital communication and project fulfillment
  • Developed excellent SEO, Content Publishing, and Link Building skills
10/2011 to Current Sales Associate Lippert Components | Waxahachie, TX,
  • Assisted customers on product choices and recommendations for their SCUBA needs.
  • Prepared and submitted special orders for the store, as well as maintained inventory.
  • Assisted in the creation of special events, projects, and marketing promotions to increase store revenue.
  • Consulted with owners a business plan and model to follow for future store success.
10/2012 to 02/2013 Marketing Intern Coschedule | Bismarck, ND,
  • Represented the Sockers organization with a positive image by interacting with fans, the team, staff, and management on and off the field
  • Assisted the team with game day operations in regards to VIP Meet and Greets, playing field preparation, ticket sales, and will call
  • Helped manage the team and locker room area before, during, and after games Involved in team and game day promotions such as Worked effectively in a heavily cross-functional, fast paced environent.contests, give a ways, community outreach, and special guest visits
  • Assisted in running and managing the Sockers souvenir stand before, during, and after games.
05/2011 to 08/2011 Marketing and Promotions Intern Lippert Components | Westville, IN,
  • Planned, researched, and prepared advertising campaigns and promotional materials to increase sales and attendance, while working with the customers, advertising agencies, and company management.
  • Conferred with department heads and staff to discuss topics such as contracts, selection of advertising media, and business promotions.
  • Created and inspected layouts of advertising copies, edited scripts, audio recordings, video tapes, and other promotional materials.
  • Directed pregame, in game, and postgame ceremonies, activities, entertainment, and contests during games.
03/2009 to 07/2011 Sales Associate Sports Fever | City, STATE,
  • Answered customers questions about products, prices, availability, and product uses.
  • Prepared and submitted special orders for processing.
  • Computed sales prices and processed cash or credit payments.
  • Provided excellent customer service in the store and over the phone.
06/2003 to 02/2008 Sales Manager/Sales Representative Aqua Tech Dive Center | City, STATE,
  • Planned and directed staffing, training, and performances to develop and control sales and service programs.
  • Conferred and consulted with owners to plan advertising ideas and to secure information on equipment and customer specifications.
  • Listened to customers' wants regarding equipment needs and advised customers on types of equipment to purchase.
  • Resolved customer complaints regarding sales and service.
Expected in May 2011 Bachelors of Science | Business Marketing San Diego State University, San Diego, CA GPA:
Expected in May 2009 Integrated Marketing, Marketing Research, Digital Marketing, Business Management, Statistics | Arts Business Administration , , GPA:
Professional Affiliations
Sports Business Career Society San Diego State University-Member February 2011-Present Manzes Inc. San Diego Chapter- Member July 2009-May 2011 San Diego Oceans Foundation- Volunteer June 2003-Present

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Resume Overview

School Attended

  • San Diego State University

Job Titles Held:

  • Visitor Services Associate
  • Outreach Specialist
  • Sales Associate
  • Marketing Intern
  • Marketing and Promotions Intern
  • Sales Associate
  • Sales Manager/Sales Representative


  • Bachelors of Science
  • Integrated Marketing, Marketing Research, Digital Marketing, Business Management, Statistics

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