Virtual Office Assistant Resume Example Trucking Company

VIRTUAL OFFICE ASSISTANT

Professional Summary

Meticulous Virtual Assistant skilled at using Microsoft to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Skills

Filing and data archiving
Meeting arrangements
Payroll and budgeting
Scheduling and calendar management
Business administration
Customer relations and communications
Document conversion
Records management
Bookkeeping
Spreadsheet management
Employee timesheet processing
Program files maintenance
Scheduling
Office administration
Office management
Travel planning
71 WPM typing speed
Administrative support
Sorting and labeling
Report analysis
Social media knowledge
Database administration
Transcription and dictation
Report Development
Writing reports
Multi-Line Phone Proficiency

Advanced Clerical Knowledge
Travel administration
Invoice Processing
Expense reporting
Employee training and development
Travel coordination
Mail handling
Spreadsheet development
Database Entry
Filing
Office Supply Ordering
Travel Arrangements
Appointment Setting
Budgeting
QuickBooks
Organizing Mail
Microsoft Word Expertise
Credit card processing
File and records management
Organizational Development
MS Office
Multitasking abilities
Responsible
Basic math
Good listening skills

Work History

Virtual Office Assistant, 02/2016 to Current
Trucking Company – Gray, GA

Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Provided general program information and assistance.
Used Microsoft Office, Micosoft Spreadsheet to prepare various correspondence, reports and other written material.
Answered, responded to and transferred daily phone calls on multi-line phone system.
Handled all domestic and international travel arrangements and reservations.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Provided clerical support to] company employees by copying, faxing and filing documents.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Processed payments and documented account changes for financial accuracy and transparency.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Assisted with event planning, including associated travel and logistical arrangements.
Executed record filing system to improve document organization and management.
Mapped out locations using GPS applications.
Displayed very good communication and customer service skills.
Exhibited good attendance, work habits and willingness to learn job functions.
Analyzed finances to create detailed forecasting reports.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Organized budget documentation and tracked expenses to maintain tight business controls.
Ordered and distributed office supplies while adhering to fixed office budget.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Performed wide-ranging administrative, financial and service-related functions including.
Inspected truck for defects and safe operating condition before, during and after trips.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Verified contents of inventory loads against shipping papers.
Maintained daily, legible DOT log book and submitted corresponding documents.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Virtual Assistant, 02/2014 to 07/2019
Jack Of All Trades Lawncare – Macon, GA

Conferred with customers by telephone, chat or email to provide information about lawn care services.
Executed travel arrangements by researching and booking flights and accommodations.
Analyzed and compiled data to prepare comprehensive reports for management.
Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
Processed payments and documented account changes for financial accuracy and transparency.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
Conducted target market research to scope out industry competition and identify advantageous trends.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Put together realistic budgets based upon costs and fees for effectively operating business.
Kept all building areas and equipment functional and well-organized to promote business performance.
Worked with customers to develop designer landscaping plans with budgets.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Created and implemented standard operating procedures for records handling.
Assisted with event planning, including associated travel and logistical arrangements.
Found new sources for office supplies and closely monitored inventory use to cut costs.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Used consultative sales approach to understand customer needs and recommend relevant offerings.

Office Assistant/Cashier's Assistant, 05/2009 to 12/2014
Peddler's Thirft And More – Gray, GA

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Prepared and submitted end-of-shift reports.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Educated customers on promotions to enhance sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Used cash registers and POS systems to request and record customer orders and compute bills.
Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Corresponded with clients through email, telephone or postal mail.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
Supported engaging, fun and smooth-running events by helping with organization and planning.

Education

High School Diploma: 05/2005
Jones County High School - Gray, GA

Certification: Microsoft Office SpecialistCentral Georgia Technical College - Macon, GA

Certification: Administrative Support SpecialistCentral Georgia Technical College - Macon, GA

Resume Overview

Companies Worked For:

Trucking Company
Jack Of All Trades Lawncare
Peddler's Thirft And More

School Attended

Jones County High School
Central Georgia Technical College

Job Titles Held:

Virtual Office Assistant
Virtual Assistant
Office Assistant/Cashier's Assistant

Degrees

High School Diploma : 05/2005
Certification : Microsoft Office Specialist
Certification : Administrative Support Specialist

Virtual Office Assistant Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes