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Veteran Affairs - Work Study Resume Example

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VETERAN AFFAIRS - WORK STUDY
Summary

Dynamic, results-focused full life cycle recruiting professional with a commitment to client service and creative recruitment. Proven 12-year record of success locating, identifying, and closing top candidate talent, with a special emphasis on hard-to-fill positions. Build and maintain candidate relationships to ensure a consistent talent pipeline. Proven ability to self-manage multiple positions by sourcing, screening, qualifying, coordinating interviews, negotiating, and closing candidates.

Skills
  • Twenty years' military experience, twelve years specialized experience working with U.S Army Recruiting Command as a Station Commander supervising and overseeing all recruiting operations
  • Experience with Applicant Talent Management Systems like the Army Recruiting Information Support System (ARISS)
  • Proven ability to build strong, collaborative employee relations, colleagues, and candidates; strong consultative, interpersonal and leadership skills
  • Demonstrated evidence of detail-orientation, multitasking/time management skills and collaboration skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Applies Strategic leadership development to increase productivity and operational efficiency
  • Demonstrated evidence of detail-orientation, multitasking/time management skills
  • Adept at identifying/acting on process improvement opportunities
  • Excellent written and verbal communication skills
  • Effective organizational and project management skills
  • Extensive experience handling confidential/sensitive information/documents
  • Ability to thrive in a fast-paced environment by using good multi-tasking and problem-solving skills
  • Exceptional customer service skills
  • Bilingual: Spanish and English
Experience
Veteran Affairs - Work Study | 02/2018 to 03/2020Company Name - City, State
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Perform administrative support tasks for Academic Advisors and Veteran Affairs Processors.
  • Assist with dissemination of general information regarding Veteran benefits and/or services.
  • Sort and distributed business correspondence to correct department or staff members, reducing dropped communications and enabling faster responses to key requests.
  • Assist new student enrollment process and class selection based on veterans degree path.
  • Administer physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Exercise discretion with confidential information, familiarity with Family Educational Rights and Privacy Act (FERPA), (HIPPA) and data security best practices
  • Monitor office supply use and stock levels, placing replenishment orders as needed.
Senior Recruiting Manager | 09/2015 to 12/2017Company Name - City, State
  • Experience in utilizing full life cycle recruitment techniques from planning, strategy development, searching, screening, evaluation and control
  • Utilize creative, professional recruiting methods to identify and recruit top-performing candidates for open positions to include social media, job boards, industry specific sites, colleges/universities, cold calling and other advanced methods
  • Establish and oversaw up to two recruiting offices with twelve staff members.
  • Conduct market research and analysis to determine proper recruiting techniques based on demographics
  • Maintain hard-copy files and updated electronic records of current enlisted soldiers and prospective applicants using Army Recruiting Information Support System (ARISS)
  • Met hiring needs through planning of job fairs, interview days, and other high-volume candidate processing programs that helped efficiently meet the U.S. Army hiring needs
  • Current on Equal Employment Opportunities (EEO), Americans with Disabilities Act (ADA) and other applicable federal and state policies governing employment
  • Determine and implement improvement processes for recruiting and sourcing strategies
Senior Recruiting Manager | 09/2012 to 08/2015Company Name - City, State
  • Direct and coordinated recruitment activities for high school and university-level operations
  • Develop, Implement on-campus recruitment plans with administrators and educators to recruit on-campus top-level high school/college talent
  • Train, mentored and supported twelve high-performing recruiters, while managing two office locations by providing regular performance review, feedback and coaching in deficient areas
  • Achieve and surpassed production targets through effective staff management, task allocation and materials coordination
  • Design performance metrics to provide accountability through organization and advance tactical and strategic business goals
  • Serve as the Unit Equal Employment Opportunity Representative for 3 years, supporting the program by eliminating discrimination and harassment risks by investigating internal and EEO charges for corrective action
  • Enforce security policies and procedures to protect government assets office equipment and vehicles from theft, loss or damage
Recruiting Manager | 09/2009 to 08/2012Company Name - City, State
  • Improve marketing efficiency with hands-on management of an integrated, multi-platform marketing plan that included innovative internet, advertising and data mining from social networking sites
  • Optimize processes by training employees to apply industry best practices and observe all protocols
  • Excels in analyzing and adjusting work procedures for maximum efficiency
  • Educate applicants during interviews of expected job tasks, compensation and benefits to set clear expectations
  • Enhance team member performance through the use of strategic and tactical approaches, motivational coaching and training on topics such as effective prospecting, sales negotiations and presentation development
  • Manage HR processes such as Identify hiring needs, prospecting, conducting interviews, processing and on-boarding potential hires
Education and Training
Florida State College At Jacksonville - - City | Bachelor of Applied Science Supervision And Management, 08/2020
  • 3.58 GPA
Florida State College At Jacksonville - - City,State | | Associate of Arts05/2019
  • Cum 3.18 GPA
Training/Certifications

United States Army - Senior Leaders Course - September 2014

Fort Jackson, SC

United States Army- Equal Opportunity Leaders Course - March 2013

Fort Knox, KY

United States Army- Station Commander Course- March 2010

Fort Jackson, SC

United States Army - Advanced Leaders Course - May 2009

Fort Benning, GA

United States Army- Recruiting and Retention School- March 2010
Fort Jackson, SC

United States Army - Instructor Course - April 2003

Fort Benning, GA

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Resume Overview

School Attended

  • Florida State College At Jacksonville

Job Titles Held:

  • Veteran Affairs - Work Study
  • Senior Recruiting Manager
  • Recruiting Manager

Degrees

  • Florida State College At Jacksonville - City | Bachelor of Applied Science
    Florida State College At Jacksonville - City , State | Associate of Arts

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