Responsible for overseeing the daily operations, payroll, warehousing, shipping & receiving of both Houston, TX and Covington, LA locations.
Responsible for shipping, receiving, inventory and transportation operations while directing warehousing activities for team members including 11 drivers. Established operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current.
Oversaw warehouse and office team operations. Directed work processes and all daily warehouse operations. Managed order processing and inventory control strategies, implementing improvements to environment and systems. Trained, mentored, and oversaw teams to increase productivity. Coordinated deliveries, and shipping, with (LTL) less than truckload and truckload carriers establishing routing information and delivery times. Tracked and schedule deliveries of all inbound containers. Developed shipment quotes for sales reps and clients.
Responsible for maintaining customer relations - handling any complaints, reviews, suggestions.
Maintained TSA certification to be in compliance to handle domestic airfreight shipments.
Logistical Coordinator responsible for coordinating all logistical matters of a book of business. Responsible for negotiating contracts, coordinating appointments, and ensuring on time delivery.
Responsible for streamlining inbound & outbound freight, shipper & carrier communication, problem solving, and order management.
Received goods in warehouse, , shipped goods outbound.
Coordinate domestic and international shipping and import/export training per customer preference.
Personally researched and contracted additional shipping companies to provide customers with greater flexibility and less-expensive shipping options.
Created initiative to improve outdated processes and streamline paperwork requirements, creating value and profit for the company.
Managed in house and contracted carriers for customer's shipments, creating shipping paperwork.
Improved processes and workflow with shipping documents, packing lists, vendor relationships.
