Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Vault Teller with 13 years of experience actively pursuing an Assistant Branch Manager role. Maintaining excellence in service delivery and exceeding financial institution standards. Accurately maintains and monitors levels of coin and currency in bank vault and verifies sums received. Supervises and provides technical assistance to 20 tellers and problem solves and troubleshoots issues.

  • Cash Control Guidelines
  • Alarm Management
  • Shipment Audit
  • Foreign Currency
  • Cash counting
  • Cash reporting
  • Relationship building and management
  • Staff Management
  • Supervisory Skills
  • Cash Handling
  • Customer Service
  • Cash recycler and Cash dispensers
Work History
Vault Teller, 07/2013 - Current
Loomis Jackson, TN,
  • Performed vault, alarm and door duties to facilitate opening and closing of operations.
  • Investigated staff out-of-balance conditions and instituted corrective procedures.
  • Notified manager of equipment malfunctions and dispatched service to enhance security and reduce downtime.
  • Complied with security and internal control procedures and policies and conducted mandatory trainings to educate staff on new and existing processes.
  • Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
  • Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Properly processed deposits, withdrawals and payments for average of 100 customers daily.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Accounting Manager, 02/2007 - 12/2018
Ace Hardware Waukegan, IL,
  • Initiated comprehensive account assessments to check viability, stability and profitability of business operations.
  • Reduced liabilities by accurately managing tax statements, mailings, journal entries, payments and transfers.
  • Partnered with auditors to prepare yearly audits and realize compliance with governmental tax guidelines.
  • Managed accounting operations, including journal entries, collection efforts, reconciliations and payroll processing.
  • Implemented updated production, productivity, quality and customer service standards to improve company financial standing.
  • Implemented budget and expense controls and financial policies by analyzing income and expenditures.
  • Prepared monthly reports, including payment and account reconciliations and financial statements.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Compiled monthly journal entries into general ledger system.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Tracked all expenses and inventory purchases against budget guidelines.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Managed all areas of accounting, including accounts payable and receivable, general ledger management, banking reconciliations and monthly balance sheet statements.
  • Analyzed financial information and made proactive adjustments.
  • Used Peachtree Software to complete payroll for 10 employees and took detailed records of procedures.
  • Maintained compliance with company standards and legal requirements.
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Directed gathering of all required documentation and files for account audits and completed reviews.
Teller, 03/2001 - 02/2007
Credit Union Of Denver Lakewood, CO,
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Maintained balancing record with 100% rate of accuracy.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Maintained teller drawer to perform bank transactions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Collected member loan payments.
  • Executed wire transfers, stop payments and account transfers.
  • Sold cashier's checks, traveler's checks and money orders.
  • Processed exchange and foreign currency.
  • Maintained friendly and professional customer interactions.
Bachelor of Science: Health Care Administration, Expected in 01/2018
University of Phoenix - Tempe, AZ,
: Health Care Administration, Expected in
University of Michigan - Flint - Flint, MI
  • Went to college at the University of Michigan - Flint campus from 09/1998 - 06/2005
  • Burton Rotary Club 10/2009 - 12/2013
  • Board of Directors 06/2011 - 09/2013
  • Secretary 06/2011 - 06/2013
  • Burton Chamber of Commerce 01/2011 - 05/2014
  • Board of Directors 04/2011 - 05/2014
  • Secretary 10/2011 - 11/2013

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School Attended

  • University of Phoenix
  • University of Michigan - Flint

Job Titles Held:

  • Vault Teller
  • Accounting Manager
  • Teller


  • Bachelor of Science

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