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Summary
Motivated Information Technology Intern finalizing a Bachelor's degree in Computer Information Systems, Cybersecurity Option at the University of Akron and pursuing practical experience to build a career in the field. Bringing an in-depth understanding of how to configure devices, networks and operating systems. Skilled with hardware and software support and able to adapt easily to changing software, processes, and procedures.
Skills
Problem-solving
Technical support
Software installations
Hardware understanding
Supporting projects
Reporting and documentation
Skill development
Testing and troubleshooting
Equipment maintenance and repair
Experience
01/2019 to CurrentVA Work Study StudentWilliam Backus Hospital | Monroe, CT,
Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters.
Kept office equipment functioning optimally by troubleshooting problems and completing basic maintenance.
Kept reception area clean and organized to offer positive first impression to every visitor.
Gathered and input incoming student veterans data into PeopleSoft program and management.
Greeted office visitors, provided information and directed to appropriate personnel to maximize team efficiency.
Contributed to development, planning and completion of Veterans Ball fundraiser, Out of Darkness Walk (Suicide Prevention) and Veterans Carrer Fair at the University of Akron.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
09/2017 to 03/2018Pharmacy TechnicianHca | Charlotte, NC,
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Checked medications for content, accuracy, and completeness of all drug packaging and labeling to provide final verification of prescription.
Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
Assisted staff members with drug inventory, purchasing, and receiving.
Maintained clean and organized pharmacy shelving and work areas.
Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
03/2011 to 05/2014Pharmacy Technician SupervisorUS Air Force | City, STATE,
Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
Assisted pharmacist in daily operations tasks and administrative tasks.
Met regulatory recordkeeping requirements by documenting the pharmacy logs with information on prescriptions picked up by patients.
Planned and executed Kadena Air Base Drug Take Back Program.
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal monthly inventory review.
Led a complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless organizational operations.
Monitored multiple databases to keep track of all Pharmacy inventory.
Education and Training
Expected in 12/2021Bachelor of Science | Computer And Information Systems SecurityUniversity of Akron, Akron, OHGPA:
Completed coursework in Unix/Linux, Cisco Networking 4, Hardware Support, Python Logic and Programming, Applied Cryptography and Cryptanalysis
Minor in Computer Maintenance and Networking
Student Veterans of America Member
American Legion Post 808 Member
2019 Dean's lister with a 3.55 GPA
National Society of Leadership and Success Member
Sigma Alpha Pi Honor Society Member
Expected in 02/2006Associate of Applied Science | Pharmacy TechnologyCommunity College of The Air Force, Montgomery, ALGPA:
Completed coursework in Pharmacokinetics, Introduction to Pharmacology, Pharmaceutical Preparations and Their Manufacture and Basic Medical Readiness.
Completed professional development in Leadership and Management I, Managerial Communications I, and Military Studies I
Completed continuing education in Pharmacy Technology
Achieved National Accreditation with Pharmacy Technician Certification Board
Attended and graduated in Airman Leadership School as Class Leader
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