Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Motivated Information Technology Intern finalizing a Bachelor's degree in Computer Information Systems, Cybersecurity Option at the University of Akron and pursuing practical experience to build a career in the field. Bringing an in-depth understanding of how to configure devices, networks and operating systems. Skilled with hardware and software support and able to adapt easily to changing software, processes, and procedures.

  • Problem-solving
  • Technical support
  • Software installations
  • Hardware understanding
  • Supporting projects
  • Reporting and documentation
  • Skill development
  • Testing and troubleshooting
  • Equipment maintenance and repair
01/2019 to Current VA Work Study Student William Backus Hospital | Monroe, CT,
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters.
  • Kept office equipment functioning optimally by troubleshooting problems and completing basic maintenance.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Gathered and input incoming student veterans data into PeopleSoft program and management.
  • Greeted office visitors, provided information and directed to appropriate personnel to maximize team efficiency.
  • Contributed to development, planning and completion of Veterans Ball fundraiser, Out of Darkness Walk (Suicide Prevention) and Veterans Carrer Fair at the University of Akron.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
09/2017 to 03/2018 Pharmacy Technician Hca | Charlotte, NC,
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Checked medications for content, accuracy, and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Assisted staff members with drug inventory, purchasing, and receiving.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
03/2011 to 05/2014 Pharmacy Technician Supervisor US Air Force | City, STATE,
  • Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
  • Assisted pharmacist in daily operations tasks and administrative tasks.
  • Met regulatory recordkeeping requirements by documenting the pharmacy logs with information on prescriptions picked up by patients.
  • Planned and executed Kadena Air Base Drug Take Back Program.
  • Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal monthly inventory review.
  • Led a complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless organizational operations.
  • Monitored multiple databases to keep track of all Pharmacy inventory.
Education and Training
Expected in 12/2021 Bachelor of Science | Computer And Information Systems Security University of Akron, Akron, OH GPA:
  • Completed coursework in Unix/Linux, Cisco Networking 4, Hardware Support, Python Logic and Programming, Applied Cryptography and Cryptanalysis
  • Minor in Computer Maintenance and Networking
  • Student Veterans of America Member
  • American Legion Post 808 Member
  • 2019 Dean's lister with a 3.55 GPA
  • National Society of Leadership and Success Member
  • Sigma Alpha Pi Honor Society Member
Expected in 02/2006 Associate of Applied Science | Pharmacy Technology Community College of The Air Force, Montgomery, AL GPA:
  • Completed coursework in Pharmacokinetics, Introduction to Pharmacology, Pharmaceutical Preparations and Their Manufacture and Basic Medical Readiness.
  • Completed professional development in Leadership and Management I, Managerial Communications I, and Military Studies I
  • Completed continuing education in Pharmacy Technology
  • Achieved National Accreditation with Pharmacy Technician Certification Board
  • Attended and graduated in Airman Leadership School as Class Leader

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School Attended

  • University of Akron
  • Community College of The Air Force

Job Titles Held:

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  • Pharmacy Technician
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  • Bachelor of Science
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