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unloader associate resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills
  • OSHA standards
  • Strong math skills
  • Hazardous materials knowledge
  • Scanner proficiency
  • Safety protocols
  • Packaging and labeling equipment
  • Freight labeling
  • Invoice verification
  • Inventory organization
  • Product verification
  • Leadership
  • Friendly, positive attitude
  • Bilingual
  • Self Motivated
  • Staff development
  • Marketing
  • Project management
  • Sales Techniques
  • Lead generation
  • Flexible
  • Active listening
  • Reliable and trustworthy
  • Planning
  • Analytical
  • Critical thinking
Experience
11/2020 to 08/2021
Unloader Associate Holistic Industries Kansas City, MO,
  • Unloaded parcels from truck with care to avoid damage.
  • Handled packages safely while unloading and transporting.
  • Loaded and unloaded packages from loading dock to trucks.
  • Adhered to workplace safety standards and OSHA regulations.
  • Stocked shelves with grocery and home care products and performed expiration rotation to mitigate stock damage and loss.
08/2019 to 11/2020
Tech Associate State Of North Carolina Marion, NC,
  • Managed quality control and maintained high level of customer satisfaction.
  • Demonstrated excellent mechanical knowledge of machine design, use, repair and maintenance.
  • Inspected equipment and systems to identify issues and reported problems to repair technicians.
  • Completed logs and job reports for completed and pending service calls at shift end.
  • Prepared operational reports and provided information to supervisors.
  • Set up and verified functionality and availability of safety equipment.
  • Set up and operated production equipment in accordance with good manufacturing practices and SOPs.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Completed scheduled appointments on time to drive quality service.
  • Installed new components or replaced defective parts to restore functionality.
12/2018 to 08/2019
Shift Manager Floor And Decor Paramus, NJ,
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Directed employees through daily routines.
  • Handled customer complaints, questions and inquiries.
  • Managed cash positions and made bank deposits.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Managed inventory and ordered new products when inventory was running low.
  • Managed scheduling for five employees.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Cross-trained in every store role to maximize operational knowledge.
03/2018 to 12/2018
Cashier Y-Mart City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Received payments for products and issued receipts.
  • Increased sales by suggesting specific complementary items to customers.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Education and Training
Expected in 05/2018 to to
High School Diploma:
Boaz High School - Boaz, AL
GPA:
Expected in to to
Associate of Science: Biology
Wallace State Community College - Hanceville - Hanceville, AL
GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:
English:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Boaz High School
  • Wallace State Community College - Hanceville

Job Titles Held:

  • Unloader Associate
  • Tech Associate
  • Shift Manager
  • Cashier

Degrees

  • High School Diploma
  • Associate of Science

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