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unit clerk resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management. Excellent planning, problem-solving and relationship-building skills developed over 31 years in the field.

Skills
  • Scheduling Labs
  • Retrieving Medical Records
  • Preparing Charts
  • Arranging Transportation
  • Scheduling
  • Filing
  • HIPAA Compliance
  • Patient Assistance
  • Insurance Knowledge
  • Medical Records Maintenance
  • Office Supply Ordering
  • Multi-line phone system
  • Compassion
  • Multitasking abilities
  • Written Communication
  • Excellent work ethic
  • Customer service
  • Good listening skills
  • Basic math
  • MS Office
  • Leadership
  • Relationship-Building
  • Reading comprehension
Work History
03/2021 to Current Unit Clerk Cape Cod Healthcare Inc. | Plymouth, MA,
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Prepared admissions charts and scJessicad records.
  • Answered multi-line telephone system, provided information and directed calls.
  • Delivered clerical support by handling range of routine and special requirements.
  • Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
  • Arranged discharges and patient transportations.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Interacted with customers by phone, email or in-person to provide information.
  • Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Placed new supply orders, managed inventory and restocked clerical spaces.Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed financial documentations such as expense reports and invoices.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
01/2019 to 03/2021 Unit Clerk Cape Cod Healthcare Inc. | Plymouth, MA,
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Prepared admissions charts and scJessicad records.
  • Answered multi-line telephone system, provided information and directed calls.
  • Arranged discharges and patient transportations.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Answered phone calls and messages for numerous physician ( Cardiac, CVA, TBI, Spinal, Orthopedic, Neurology) , medical facility, scheduling appointments and handling patient inquiries.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Enhanced office efficiency by handling visitors + callers per day.
01/1996 to 11/2009 Unit Clerk Dialysis Clinic | Mount Vernon, KY,
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Coordinated diagnostic tests, including collection of samples and transportation to scanning rooms.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Prepared admissions charts and scJessicad records.
  • Answered multi-line telephone system, provided information and directed calls.
  • Arranged discharges and patient transportations.
  • Organized patient files and streamlined operations to improve efficiency.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Answered phone calls and messages for numerous-physician, medical facility, scheduling appointments and handling patient inquiries.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Answered phone calls and messages for numerous physician (TBI, Spinal, Orthopedic, Cardiac, Neurology), medical facility, scheduling appointments and handling patient inquiries.
01/1996 to 11/2009 Unit Clerk Dialysis Clinic | New Iberia, LA,
    • Delivered clerical support by efficiently handling wide range of routine and special requirements.
    • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
    • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
    • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
    • Organized international and domestic travel arrangements for up to numerous staff members, including all transportation and hotel stays.
    • Answered unit calls and took messages for healthcare staff to maximize team productivity.
    • Prepared admissions charts and scJessicad records.
    • Answered multi-line telephone system, provided information and directed calls.
    • Arranged discharges and patient transportations.
    • Organized paperwork such as charts and reports for office and patient needs.
    • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
    • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
    • Enhanced office efficiency by handling [Number]+ callers per day.
07/1989 to 01/1996 Unit Clerk Dialysis Clinic | North Charleston (Archdale), SC,
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Prepared admissions charts and scJessicad records.
  • Answered multi-line telephone system, provided information and directed calls.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Organized patient files and streamlined operations to improve efficiency
  • Coordinated diagnostic tests, collection of samples and transportation to scanning rooms
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts
Education
Expected in 06/1961 to to High School Diploma | Gainesville High School, Gainesville, FL, GPA:

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Resume Overview

School Attended

  • Gainesville High School

Job Titles Held:

  • Unit Clerk
  • Unit Clerk
  • Unit Clerk
  • Unit Clerk
  • Unit Clerk

Degrees

  • High School Diploma

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