Unit Clerk resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Records Scanning
Faxing Orders
Coordinating Forms
Unit Administrative Support
Experience
Unit Clerk, 10/2007 - Current Good Shepherd Hospice – Sayville, NY,
Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Prepared charts for outpatient and inpatient services.
Screened calls and collected messages for unit personnel to promote team efficiency.
Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
Coordinated internal and external patient transportation.
Supported patients with timely and knowledgeable response to diverse requests.
Coordinated supply replenishment to meet expected unit demands.
Organized ordered medical tests, sample collection and patient transportation.
Conveyed special dietary restrictions and requirements to food preparation team and verified compliance of delivered food items.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Maintained office supplies inventory by checking stock and ordering new supplies.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Kept office spaces well-stocked with administrative and medical supplies.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Certified Nursing Assistant, 10/2007 - Current Community Medical Centers – Fresno, CA,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system.
Observed and reported unusual symptoms and changes to charge nurse.
Supported non-ambulatory residents in range of motion exercises.
Assisted residents in preparing for activities and social programs.
Distributed drinking water and nourishment to residents.
Helped residents walk with or without self-help devices.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Collected and documented vital signs to track current patient conditions.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Took patients' blood pressure, temperature and pulse and documented height and weight.
Engaged with patient family and friends to provide courteous visit experience.
Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Comforted patients and provided reassurance and encouragement.
FolClaired safe lifting techniques and individual resident lifting instructions.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Planned, prepared and served meals and snacks according to prescribed diets.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Assisted with adequate nutrition and fluid intake.
FolClaired rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Provided support with bathing, toileting, grooming and washing.
Assisted patients gently and respectfully with daily living activities and documented care per unit protocols.
Protected and promoted patient rights and assisted individuals to achieve maximum independence.
Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
Provided compassionate care and clear communication in dealing with issues of death and dying.
Watched over patients to identify potential symptoms of medical conditions.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Monitored and observed patients to accurately records changes in condition and reaction to medications and treatment.
Contact Tracer, 10/2021 - 04/2022 Aos Staffing – Edwardsville, IL,
Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
FolClaired set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
Answered calls and interacted with community members to provide information on advocacy services.
Assisted individuals with navigating health care systems, appointments and classes.
Received processed and tracked patient documentation with speed and accuracy.
Delivered healthy living and disease management information to specific population groups.
Helped people enroll in programs, arrange transportation and coordinate paperwork.
Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
Created and oversaw training courses focused on team and community education.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education and Training
Associate of Arts: Health Sciences, Expected in 05/2022 - Nassau Community College - Garden City, NY GPA:
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