Financial Services professional with 16 years' experience in client services and 12 years' experience in financial planning support roles seeking the Wealth Management Client Relationship Consultant position.
Highlights
Excellent communication skills
Goal-oriented
Reliable
Flexible
Fast learner
Attention to detail
Client focus
Team player
Accomplishments
Series 6, 7, and 63 Licenses.
Completed all modules of the Certified Financial Planner (CFP) Program.
Experience
Ultra High Net Worth Investment Associate January 2011 to CurrentVanguard - Charlotte, NC
Partner with a Senior Financial Advisor to serve a book of business with $1 billion in assets under management.
Manage book of business that serves Ultra High Net Worth families with personal assets in excess of $5 million.
Implement financial plan recommendations for managed portfolios and execute transactions for Self-Managed accounts per client requests.
Owner of the asset consolidation process - assist clients with paperwork, monitor for receipt of assets, and follow-up with other financial institutions as needed.
Work with Financial Advisor to cross-sell Vanguard products and services to clients in the book of business.
Primary point of contact for book of business with all problem resolution and client service needs.
Planning Support Specialist January 2004 to January 2011Vanguard - Charlotte, NC
Assist financial counselors by completing technical tasks supporting plan production, delivery, and implementation.
Ensure high-quality plan materials by focusing on attention to detail, providing accurate and thorough information, and demonstrating sound professional judgment and decision making.
Retirement Resource Center Communication Associate January 2001 to January 2004Vanguard - Charlotte, NC
Provide premier retirement services to internal and external clients via telephone, e-mail, and written correspondence by serving as Subject Matter Expert in retirement planning topics such as IRA contributions and distributions, excess contributions, recharacterizations, Roth conversions, and Required Minimum Distributions.
Serve as point of contact for clients during the asset consolidation process including IRA transfers and 401(K) rollovers.
Client Relationship Associate January 1999 to January 2001Vanguard - Charlotte, NC
Respond to incoming calls related to client service needs and Vanguard's products and services.
Serve as point of contact for problem resolution working with internal processing groups and following up with clients as needed.
Education
Bachelor of Science : Business Administration, 1998University of North Carolina at Charlotte - Charlotte, NC
Major in Marketing
Skills
Dedicated investment professional currently seeking Certified Financial Planner designation
Independent worker who thrives in a fast-paced team environment
5 years' experience in working with Ultra High Net Worth clients
