Highly-motivated Medical Assistant with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Venipuncture and Phlebotomy
Wound Care and Irrigation
Understands Medical Procedures
Documentation Procedures Expert
Proper Sterilization Techniques
Advanced Anatomy Knowledge
HIPAA Compliance
Medication Administration
Routine Laboratory Testing
Appointment Scheduling
Examination Preparation
Supply Management
Decision Making
Cleaning and Organizing
Blood and Tissue Collection
Multitasking and Prioritization
Coordinating Drug Refills
Completing Insurance Forms
Pharmacy Relations
Operating EKG Equipment
Check-In and Check-Out Procedures
Dictation and Transcription
Treatment Room Preparation
Updating Medical Records
Time Management
Diagnostic Testing
Wound Care
Cleaning and Sanitizing
Problem Anticipation and Resolution
Clear Communication
Social Perceptiveness
Procedure Assistance
Critical Thinking
Fluent in English and Spanish
Experience
04/01/22 to 02/16/23
Triage Medical AssistantChange Healthcare Inc. – Virginia Beach, VA,
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Placed orders as far as MRI's, CT scans, and lab work as the doctors saw fit.
Referred patients to specialists depending on the diagnosis.
01/22/19 to 04/01/22
Medical AssistantBeth Israel Deaconess Medical Center – Newton Lower Falls, MA,
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Labeled and completed lab requisitions using ICD and CPT coding.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Phlebotomy blood draw
Urine collection
02/01/17 to 02/01/18
Medical Assistant Catholic Health Initiative – Nebraska City, NE,
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Educated patients about medications, procedures and physician's instructions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Removed stitches, staples and bandages from surgical areas.
Assisted in in office procedures such as injections, and cast removal/putting on casts
Instructed patients on DME equipment
04/15/15 to 06/01/15
Medical Assistant ExternSurgical Specialists Of Southwest Florida – City, STATE,
Escorted patients to examination rooms and documented medical histories.
Escorted patients to examination rooms and prepared for physician exams.
Charted all patient services in records with high accuracy.
Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Prepared treatment rooms for patient examinations.
Kept facility stocked with necessary supplies, equipment and instruments.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Positioned patients properly during examination or treatment for comfort and safety.
Assisted back office patient processes to reduce office wait times.
Changed dressings on wounds to prevent infection and check for healing.
Education and Training
Expected in 06/2015 to to
Associate of Science: Medical Assistant Heritage Institute - Fort Myers, FL, GPA:
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