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triage medical assistant resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hello, I am Jessica Wilcoxon. I am currently employed as a Triage Medical Assistant at West Florida Medical Center Clinic. I have been employed here for almost four months. I received my Certified Phlebotomy Technician, my Certified Medical Assistant, and my Certified Nursing Assistant in four months. My career path is to further my career in nursing.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Triage Medical Assistant, 04/2020 - Current
Change Healthcare Inc. Augusta, ME,
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Educated patients about medications, procedures and physician's instructions.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Organized charts, documents and supplies to maintain team productivity.
  • Scheduled appointments for patients via phone and in person.
Certified Nursing Assistant, 12/2020 - 04/2021
Five Star Quality Care, Inc. Trenton, NJ,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information in EMR system.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Used mobility devices to transport patients.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
  • Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
  • Provided basic care to over [Number] patients per [Timeframe] by bathing and grooming patients, changing bedding and preparing meals.
  • Performed [Type] and [Type] treatments on [Number] patients daily.
  • Prepared examination and patient rooms for [Type] procedures, checking supply availability and laying out instruments.
  • Collected [Type] samples to complete [Type] tests for patient, checking for changes that indicated potentially dangerous conditions.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Cashier, 08/2020 - 11/2020
Treasure Island Casino Welch, MN,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Resolved issues with cash registers, card scanners and printers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Helped customers find specific products, answered questions and offered product advice.
  • Received payments for [Product or Service] and issued receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Cashier , 11/2019 - 01/2020
Treasure Island Casino Welch, MN,
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Received payments for [Product or Service] and issued receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Education and Training
Certificate of Completion : Certified Medical Assistant , Expected in 10/2020
-
Monroe Healthcare Training Academy - Monroeville, AL
GPA:
Status -
Certificate of Completion: Certified Phlebotomy Technician, Expected in 10/2020
-
Monroe Healthcare Training Academy - Monroeville, AL
GPA:
Status -
Certificate of Completion : Certified Phlebotomy Technician , Expected in
-
Monroe Healthcare Training Academy - Monroeville , AL
GPA:
Status -

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Resume Overview

School Attended

  • Monroe Healthcare Training Academy
  • Monroe Healthcare Training Academy
  • Monroe Healthcare Training Academy

Job Titles Held:

  • Triage Medical Assistant
  • Certified Nursing Assistant
  • Cashier
  • Cashier

Degrees

  • Certificate of Completion
  • Certificate of Completion
  • Certificate of Completion

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