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Transportation Operations Supervisor Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Introduction and Summary

I am a highly qualified Transportation Operations Supervisor. I have been in the School Transportation industry for 25 years. I have worked my way up from a School Bus Operator, to a School Bus Specialist (office worker), to the Transportation Route Planner (Supervisory), to my current position which is the Transportation Operations Supervisor.

In July of 2017, I was hired as the Transportation Operations Supervisor. Right after I was hired, the Director of Transportation, and the only other Supervisor, left unexpectedly. I was forced to keep the operations running smoothly with no experience in my new position. I made sure all the operations were taken care of, all the students routed for year round school, all the bus driver bids completed, everything that needed to be done was on my shoulders. I delegated the work to the specialists and route planner and we got everything completed. It was a hard time, but being thrown into a difficult situation and having to sink or swim, is profound. Being able to say that I did it, that I made sure thousands of students made it to their first day of school, all the drivers worked, all the buses were ready to go, everything was in compliance, and I had to ensure the department did everything as expected. This was a great accomplishment, considering I was in charge for the first time, and had not been trained and everyone was looking to me for guidance and direction. Looking back, I am proud of my team (we were very understaffed) and myself, we prevailed. Being "thrown into the fire," helped me learn how to manage, train, delegate, problem-solve, run different software programs while under stress and deadlines. All my years at SUSD prepared me for that year's school opening.

The transportation department is a distinctive type of occupation. It’s a business, but it is also unique because you can cultivate meaningful relationships with staff, children, and many types of people. It has been fulfilling to me, both personally and professionally. I have grown as a person because of the relationships and opportunities that I have been afforded by working at Stockton Unified School District.

I pride myself on making sure things run efficiently and effectively. I also work to maintain a pleasant, happy work environment. The staff enjoy celebrating birthdays, catered lunches occasionally, or just stopping by each other’s desk to see how one another are doing. Having an enjoyable work environment is necessary. Not only because you spend most of the day at work, but you get more productivity from happy employees.

I exhibit all the requirements you are looking for. I communicate effectively, budget, track and monitor, prepare documents, plan, manage, organize, supervise, direct, coordinate, assist, mentor, train, evaluate, and demonstrate many other qualities and functions.

Skills
  • Supervisory skills
  • Operations planner
  • Directs workflow
  • Communicates well
  • Budgeting
  • Interviews/Hiring
  • Information systems
  • Invoicing
  • Leadership/Training
  • Meetings
  • Policies
  • Public relations
  • Routing
  • Dispatch
  • Delegation
  • Customer relationship management
  • Policy/program development and implementation
  • Schedules
  • Sound judgment
  • Employee development
  • Performance improvements
  • Proficient in Microsoft Office, Word, and Excel.
  • Proficient in VersaTrans, Synergy, Seon, Zonar, TransTrak, and Trapeze
Education and Training
San Joaquin Delta College Stockton, CA Expected in 08/2018 Basic Business Certificate : Business - GPA :
San Joaquin Delta College Stockton, CA, Expected in 12/2017 Supervision & Management Certificate : Business Administration - GPA :
Modesto Junior College Modesto, CA Expected in 05/2021 Associate of Science : Business - GPA :

I am currently enrolled at Modesto Junior College. Once I complete this class (my last class), I am going to transfer back to Delta College so I can graduate from Delta.

Casbo (California Association Of School Business O Sacramento, CA, Expected in 10/2020 Certified Director of Transportation : School Transportation - GPA :
California Department Of Education Sacramento, CA, Expected in 02/2019 Special Needs Course : School Transportation - GPA :
California Department Of Education Sacramento, CA, Expected in 11/2018 Transportation Administrator Course : School Transportation - GPA :
Experience
First Transit - Transportation Operations Supervisor
Normal, IL, 06/2017 - Current
  • I design, plan, schedule, conduct annual plannings and dispatch pupil transportation services. I develop routes, perform mileage checks, determine the safest, shortest routes and appropriate pick-up places, qualify students, and modify the bus schedules as needed. I assist in daily dispatch when necessary.
  • I supervise 75 Bus Drivers, 26 Bus Attendants, 2 Driver Instructors, 3 Specialists (office workers), 1 Route Planner, 1 Accountant Assistant, 9 Mechanics, and 2 Equipment Service Workers for a total of 119 employees. I confer and problem solve with other administration personnel, site personnel, the public, vendors, and many other entities. I assume responsibility for a variety of personnel actions including participating in the selection, hiring, termination, and training of employees. I have used the FRISK model numerous times during discipline procedures. I have presented many training's, meetings, and in-service hours.
  • I have coordinated implementation of new systems, such as Zonar, Seon, and TransTrak for field trips. Before TransTrak, I improved the current field trip system which was all manual.
  • I designed and implemented the "New Hire Handbook" for the Transportation Department. I updated and improved the "Transportation Employee Handbook."
  • I am currently working with the Carb Clean Mobility in Schools program, CTE, Sage, and the Energy Education Specialist of SUSD to have a community outreach program regarding our new electric buses that have been added to the fleet.
  • I work with the California Highway Patrol (CHP), California Department of Education (CDE), Department of Motor Vehicles (DMV), and Department of Transportation (DOT). I must ensure the Department stays in compliance with all the laws, rules, and regulations governing school transportation.
  • I provide administration assistance in personnel safety issues, investigate accidents, take pictures, gather information, write reports, and maintain work performance safety standards, public relations, and other operational concerns.
  • I negotiate between the unions (CSEA 821 & 885) and management. I make work schedules and assignments based on contractual bidding procedures, post routes, and oversee the bidding process. All while making sure to not violate contract language, with the three different unions in the department.
  • I am in charge of the District's vendor, First Student. I negotiate the routes, how they are managed and let them know SUSD's expectations.
  • I assist with budgeting, give estimates, and invoicing to other departments and vendors.
  • In summation, I am responsible for making sure the department runs effectively, efficiently, and follows all the rules, guidelines, and policies governing School Transportation.
Stockton Unified School District - Transportation Route Planner (Supervisory)
City, STATE, 10/2016 - 07/2017
  • I developed designed, analyzed, revised, updated, and implemented transportation routes and schedules for safety and maximum operating efficiency. Planned, designed, implemented, and maintained and operated geographical information systems related to relational data-based and student transportation software applications.
  • Periodically reviewed GPS activity and developed reports including idling, location, speed, schedule, etc. I also provided technical assistance and collected, formatted, combined, scrubbed District student information.
  • Analyzed the efficiency of bus runs and routes and performed edits, splits and consolidations.
  • I worked on projects for the Director. Which included, "Emergency Evacuation Procedures" for the entire district during the possibility of the 2016 floods. These procedures were implemented in the entire District. I gathered and imputed all the data for the District to buy the new school, Mata. I explained the student geographics and how the new site was beneficial. These are a few of the projects I designed.
  • Responded to parent, administrator, staff, and public complaints and concerns.
  • Performed data input, output and maintenance of data base files, students, boundary, school location, bell time, drivers stops, runs and route driver directions while using VersaTrans.
  • My job function was to plan all the routes, was responsible for all the student information in the routing programs, and had to maintain, edit, trouble shoot all the software systems we accessed (which was VersaTrans, Synergy, Zonar, and Trapeze). I delegated work to the specialists that was appropriate for their class.
Stockton Unified School District - Substitute School Bus Specialist
City, STATE, 01/2012 - 10/2016
  • I was a substitute School Bus Driver Specialist. I worked in the office at all three of the desks. Each desk had a different purpose, they are main dispatcher, router, and field trip desk.
  • I coordinated how to ensure that all the routes were covered daily, assigned substitutes as needed.
  • Booked and estimated cost for field trips, routed students, inputted student information, assisted in bus evacuation drills, acted as a liaison between the department and school sites, dealt with parent complaints, monitored the bus safety equipment, and maintained records.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Responded to medical emergencies (while dispatching) with a calm mindset to smoothly render aid and determine need for advanced medical care. Followed the emergency procedures to ensure all needs were meet.
Stockton Unified School District - School Bus Operator
City, STATE, 02/1995 - 10/2016
  • I transported students, both regular education and special education students. I assisted students with wheelchairs, harnesses, and car seats.
  • I maintained behavioral order among the students. Issued citations, communicated with parents and administrators. Attended conduct meetings and IEP meetings.
  • Complied with all the California and Federal laws, DOT, rules and regulations regarding School Bus and Commercial Drivers. I also adhered to the Transportation Department and District policies.
  • Maintained records of mileage, field trips, daily inspections sheets, etc.

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Resume Overview

School Attended
  • San Joaquin Delta College
  • San Joaquin Delta College
  • Modesto Junior College
  • Casbo (California Association Of School Business O
  • California Department Of Education
  • California Department Of Education
Job Titles Held:
  • Transportation Operations Supervisor
  • Transportation Route Planner (Supervisory)
  • Substitute School Bus Specialist
  • School Bus Operator
Degrees
  • Basic Business Certificate
  • Supervision & Management Certificate
  • Associate of Science
  • Certified Director of Transportation
  • Special Needs Course
  • Transportation Administrator Course

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