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Transportation Operations Supervisor Resume Example

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TRANSPORTATION OPERATIONS SUPERVISOR
Summary

I am a highly qualified Transportation Operations Supervisor versed in business and employee management. Bringing 25 years of experience in the Transportation Industry. I possess decisive leadership skills and am a strategic problem solver with excellent communication and planning abilities.

I have worked my way up in the industry. Starting as a School Bus Operator, to a School Bus Specialist (office worker), to the Transportation Route Planner (Supervisory), to my current position which is the Transportation Operations Supervisor.

I exhibit all the requirements you are looking for. I manage all the day to day operations, which includes planning and organizing all the bus routes for special ed and regular ed, oversee the DOT and DMV pull programs, manage and supervise the contract with the District contractor, First Student, investigate accidents, have implemented new procedures for efficiency in the department, assist with student behavioral issues, assist in selection and hiring, versed in FRISK model discipline procedures, evaluate personnel, dispatch, plan and head in-service and meetings, among many other responsiblites.

Skills
  • Supervisory skills
  • Operations planner
  • Directs workflow
  • Communicates well
  • Budgeting
  • Interviews/Hiring
  • Information systems
  • Invoicing
  • Leadership/Training
  • Meetings
  • Policies
  • Public relations
  • Routing
  • Dispatch
  • Delegation
  • Customer relationship management
  • Policy/program development and implementation
  • Schedules
  • Sound judgment
  • Employee development
  • Performance improvements
  • Proficient in Microsoft Office, Word, and Excel.
  • Proficient in VersaTrans, Synergy, Seon, Zonar, TransTrak, and Trapeze
Experience
Transportation Operations Supervisor, Company Name, July 2017-CurrentCity, State
  • I design, plan, schedule, conduct annual plannings and dispatch pupil transportation services. I develop routes, perform mileage checks, determine the safest, shortest routes and appropriate pick-up places, qualify students, and modify the bus schedules as needed. I assist in daily dispatch when necessary.
  • I supervise 75 Bus Drivers, 26 Bus Attendants, 2 Driver Instructors, 3 Specialists (office workers), 1 Route Planner, 1 Accountant Assistant, 9 Mechanics, and 2 Equipment Service Workers for a total of 119 employees. I confer and problem solve with other administration personnel, site personnel, the public, vendors, and many other entities. I assume responsibility for a variety of personnel actions including participating in the selection, hiring, termination, and training of employees. I have used the FRISK model numerous times during discipline procedures. I have presented many training's, meetings, and in-service hours.
  • I have coordinated implementation of new systems, such as Zonar, Seon, and TransTrak for field trips. Before TransTrak, I improved the current field trip system which was all manual.
  • I designed and implemented the "New Hire Handbook" for the Transportation Department. I updated and improved the "Transportation Employee Handbook."
  • I am currently working with the Carb Clean Mobility in Schools program, CTE, Sage, and the Energy Education Specialist of SUSD to have a community outreach program regarding our new electric buses that have been added to the fleet.
  • I work with the California Highway Patrol (CHP), California Department of Education (CDE), Department of Motor Vehicles (DMV), and Department of Transportation (DOT). I must ensure the Department stays in compliance with all the laws, rules, and regulations governing school transportation.
  • I provide administration assistance in personnel safety issues, investigate accidents, take pictures, gather information, write reports, and maintain work performance safety standards, public relations, and other operational concerns.
  • I negotiate between the unions (CSEA 821 & 885) and management. I make work schedules and assignments based on contractual bidding procedures, post routes, and oversee the bidding process. All while making sure to not violate contract language, with the three different unions in the department.
  • I am in charge of the District's vendor, First Student. I negotiate the routes, how they are managed and let them know SUSD's expectations.
  • I assist with budgeting, give estimates, and invoicing to other departments and vendors.
  • In summation, I am responsible for making sure the department runs effectively, efficiently, and follows all the rules, guidelines, and policies governing School Transportation.
Transportation Route Planner (Supervisory), Company Name, October 2016-July 2017City, State
  • I developed designed, analyzed, revised, updated, and implemented transportation routes and schedules for safety and maximum operating efficiency. Planned, designed, implemented, and maintained and operated geographical information systems related to relational data-based and student transportation software applications.
  • Periodically reviewed GPS activity and developed reports including idling, location, speed, schedule, etc. I also provided technical assistance and collected, formatted, combined, scrubbed District student information.
  • Analyzed the efficiency of bus runs and routes and performed edits, splits and consolidations.
  • I worked on projects for the Director. Which included, "Emergency Evacuation Procedures" for the entire district during the possibility of the 2016 floods. These procedures were implemented in the entire District. I gathered and imputed all the data for the District to buy the new school, Mata. I explained the student geographics and how the new site was beneficial. These are a few of the projects I designed.
  • Responded to parent, administrator, staff, and public complaints and concerns.
  • Performed data input, output and maintenance of data base files, students, boundary, school location, bell time, drivers stops, runs and route driver directions while using VersaTrans.
  • My job function was to plan all the routes, was responsible for all the student information in the routing programs, and had to maintain, edit, trouble shoot all the software systems we accessed (which was VersaTrans, Synergy, Zonar, and Trapeze). I delegated work to the specialists that was appropriate for their class.
Substitute School Bus Specialist, Company Name, January 2012-October 2016City, State
  • I was a substitute School Bus Driver Specialist. I worked in the office at all three of the desks. Each desk had a different purpose, they are main dispatcher, router, and field trip desk.
  • I coordinated how to ensure that all the routes were covered daily, assigned substitutes as needed.
  • Booked and estimated cost for field trips, routed students, inputted student information, assisted in bus evacuation drills, acted as a liaison between the department and school sites, dealt with parent complaints, monitored the bus safety equipment, and maintained records.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Responded to medical emergencies (while dispatching) with a calm mindset to smoothly render aid and determine need for advanced medical care. Followed the emergency procedures to ensure all needs were meet.
School Bus Operator, Company Name, February 1995-October 2016City, State
  • I transported students, both regular education and special education students. I assisted students with wheelchairs, harnesses, and car seats.
  • I maintained behavioral order among the students. Issued citations, communicated with parents and administrators. Attended conduct meetings and IEP meetings.
  • Complied with all the California and Federal laws, DOT, rules and regulations regarding School Bus and Commercial Drivers. I also adhered to the Transportation Department and District policies.
  • Maintained records of mileage, field trips, daily inspections sheets, etc.
Education and Training
Basic Business CertificateBusiness , , , San Joaquin Delta College, , CityStateAugust 2018
Supervision & Management CertificateBusiness Administration, , San Joaquin Delta College, , CityDecember 2017
Associate of ScienceBusiness, , , Modesto Junior College, , CityStateExpected in May 2021

I am currently enrolled at Modesto Junior College. Once I complete this class (my last class), I am going to transfer back to Delta College so I can graduate from Delta.

Special Needs CourseSchool Transportation, , California Department Of Education, , CityFebruary 2019
Certified Director of TransportationSchool Transportation, , Casbo (California Association Of School Business O, , CityOctober 2020
Transportation Administrator CourseSchool Transportation, , California Department Of Education, , CityNovember 2018
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Resume Overview

School Attended

  • San Joaquin Delta College
  • Modesto Junior College
  • California Department Of Education
  • Casbo (California Association Of School Business O

Job Titles Held:

  • Transportation Operations Supervisor
  • Transportation Route Planner (Supervisory)
  • Substitute School Bus Specialist
  • School Bus Operator

Degrees

  • Basic Business Certificate
    Supervision & Management Certificate
    Associate of Science
    Special Needs Course
    Certified Director of Transportation
    Transportation Administrator Course

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