LiveCareer-Resume

transportation dispatcher resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Highly communicative Dispatcher with enthusiasm for every task. Multilingual and willing to take on lots of responsibility. Pursuing a dispatch role handling a multitude of tasks and facilitating action. Multitalented Pusher excellent with providing general maintenance on all vehicles and assistance in the event of field emergencies. Adept in manually and mechanically loading and unloading materials from pallets, skids, platforms, cars, trucks and vans transport vehicles. Demonstrated expertise in the United States. Eager to transition these skills to a new position. Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Looking to join a renewable energy company in the position of Dispatcher. Results-oriented Pusher successful in monitoring the flow of trucks to foster on-time cargo loads. Effective communicator and client relations specialist with proven talents in multi tasking and customer service. Plans strategies to exceed expectations and delivers superior transportation service. Confident individual with experience as a Dispatcher and Agent for United Freight Brokers. Personable and energetic with critical decision-making skills. Ready for the next step in a dispatch role in a high volume call center. Attentive Dispatcher dedicated to providing reliable support and sound organization strategies for call coordination. Well-versed in telephone and two-way radio communication for relaying quick messages, work orders and field instructions. Skilled at recording and organizing incident reports and caller requests for easy reference.

Skills
  • Dispatch Recordkeeping
  • Equipment Location Identification
  • Effective Communication
  • Team Work Scheduling
  • Customer Service Standards
  • Dispatcher Monitoring
  • Service Requests
  • Work Crew Dispatch
  • Roadside Assistance
  • Traffic Monitoring
  • Professional Relationships
  • Recordkeeping Requirements
  • Driver Communications
  • Route Planning and Adjustment
  • Calendar and Scheduling Software
  • Persuasive Negotiations
  • Cost Efficiency
  • Trucking Dispatching
  • Billing Statements
  • Status Updates
  • Supply Chain Improvement
  • Customer Inquiries
  • Computerized Tracking
  • Safe Driving Practices
  • Microsoft PowerPoint
  • Mobile Location-Based Services Software
  • Paperwork Processing
Work History
Transportation Dispatcher, 04/2022 - Current
Harrisburg School District Harrisburg, PA,
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Scheduled and dispatched drivers to locations across United States.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Coordinated dispatching of many drivers to accomplish daily delivery requirements.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Created delivery routes and optimized plans for traffic, road conditions and other factors.
  • Updated vehicle logs, cargo records and billing statements with accuracy and efficiency.
Event Coordinator, 08/2007 - 10/2020
Fooda Redwood City, CA,
  • Coordinated schedules and timelines for events.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Organized, coordinated and deployed all type of events while focusing on delivering superior customer service.
  • Selected and ordered décor and event materials.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
  • Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
  • Supervised onsite team of caterers, audio-visual technicians, and facility management team.
  • Executed on-time and under-budget project management on complex issues for senior leadership.
  • Led vendor negotiations to obtain cost-effective services and products.
  • Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
  • Mentored customer service, marketing, sales and accounting teams.
  • Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up.
  • Reduced financial discrepancies by accurately managing budgeting, bookkeeping and auditing tasks.
  • Strategized long-term business needs while driving attendee feedback for process improvements.
  • Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
  • Attended bridal industry events to promote services and build relationships with prospective vendors.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
Caregiver, 04/2000 - 01/2005
Bios Corporation Tulsa, OK,
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Education
High School Diploma: , Expected in 05/2000
-
James Madison High School - Norcross, GA,
GPA:
Status -

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Resume Overview

School Attended

  • James Madison High School

Job Titles Held:

  • Transportation Dispatcher
  • Event Coordinator
  • Caregiver

Degrees

  • High School Diploma

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